Aps 6 Case Management

*Closing Date: 9 AM Monday 5 February 2024

face2face reference: 596153
Location: Geelong Vic, Richmond Vic, Brisbane QLD, Surry Hills NSW, Parramatta NSW, Perth WA
Hours: Full-Time
Contract length: 12 Month Contract
Entry requirements: Australian Citizen
Pay rate: $60.26 p/h ex super

About the Role:

The APS 6 Case Management position is a team leadership position that will have delegated authority and responsibility to resolve issues and risks across a range of activities.

The position is required to provide leadership, control, planning, resource management, performance management, and decision-making for the Team Membership within the work area.

The APS 6 Case Management has reasonable autonomy and accountability to exercise both initiative and judgment to interpret legislation and policy, in the application of practices and procedures to achieve outcomes within the functions.

Responsibilities of the Role include but are not limited to:

• Undertake Case Management of complex matters and analyse them to develop options for early resolution.
• Obtain necessary information and advice to effectively resolve matters.
• Apply alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
• Attend Case Conferences, Conciliations, and Hearings conducted.
• Prepare documents detailing resolution options and outcomes at Case Management meetings.
• Assess and respond to priorities and risks.
• Prepare and maintain electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the Case Management process.

Key skills required for the Role:

• Individual Case Management of matters involving risk and vulnerable stakeholders.
• Experience interpreting information and legislation to reach an agreed resolution.
• Decision-making skills and the ability to justify decisions based on evidence.

Benefits:

• A healthy, safe, and diverse work environment.
• Continuous employee support.
• Opportunities for career development.

If this sounds like the role for you, and you'd like to learn more, click Apply Now. The f2f Recruitment Team will be happy to assist you.

Emma Pointon

************@f2frecruitment.com.au

02 6199 5***

www.f2frecruitment.com.au

Excited about this role but don’t believe your experience perfectly matches all job specifications? Why not examine your transferable skills? If they position you as a strong, quality candidate, it’s well worth applying for the position. Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever 

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