Aps4 Quality Assurance

We are sourcing to recruit multiple APS4 Planning Assurance Officers for a well known federal government department that is dedicated to improving the lives of people living with a disability.
The role will apply well established policy, principles, practices and procedures to achieve outcomes that supports and contributes to the agency's objectives. The role will provide operational and administrative support that is informed and directly by sound knowledge in service delivery areas.
The APS4 Assurance Planning Officer will have a public contact role and may be required to communicate with and provide advice to a range of internal and external stakeholders.
Responsibilities of the role include but are not limited to:

• APS4 Assurance Planning Officers are accountable under broad direction to undertake moderately complex work that delivers quality outcomes across the Assurance Planning Team.
• Collection and assessment of key planning decisions.
• High quality record keeping, including competency with IT systems, adhering to process guidelines and standard operating procedures.
• Research and review decisions with regard to routine cases and manage moderately complex cases with the assistance of staff at higher classification level.
• Organising the team email in-box and scheduling appointments.
• Engagement with internal and external stakeholders.
• Key skills required include communication and interpersonal skills.

For these positions we are looking for people with the following experience:
- Quality Assurance and/or Compliance background
- Disability or Aged Care background
- Previous Government experience desirable
- $43.82 per hour + 11% super
- Brisbane CBD location
- The role offers work from home options after training but the role is not available fully remote
- Estimated start date of Late March/Early April
- Initial 12 month contract
Please APPLY quickly - applications must be received no later than 5pm Tuesday 20th February 2024.
To apply for this role, you MUST be an Australian Citizen. (those waiting on AU citizenship or those that are NZ Citizens are unfortunately not eligible to apply and Randstad will be unable to represent you). You must be able to pass a Criminal History Check and have the ability to obtain an NDIS Workers Screening Check.
due to the large amount of applications - only suitable candidates will be contacted. We may reach out with other roles that match your skills and experience.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
Administration, Case Management, Quality Assurance
Education
Secondary School/High School