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Form of work
SalaryChandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply.
****Applications close by 15.00PM AEST Monday 30th of January 2024.****
***Mandatory: Australian Citizenship required to work within Federal Government***
Our Federal Government client is seeking to engage in multiple APS5 Compliance/Investigations Officers, APS6 SeniorCompliance/Investigations Officers & APS6 Senior Project Officers assignment positions working to 25th of August 2025 with a further 12 months extension in ADELAIDE CBD.
About the Organisation
This leading Quality and Safeguards Commission is an independent agency established to improve the quality and safety of National Disability supports and services. They work with participants, service providers, workers and the community to introduce a new nationally consistent approach so participants with disability can access services and supports that promote choice, control and dignity.
APS 5 Compliance/Investigations Officers
- Conduct compliance monitoring and investigative activities, designed to disrupt, prevent and mitigate fraud against the NDIS, through execution of operational activities, as well as compliance and enforcement actions
- Exercise investigation and monitoring powers and undertake other evidence-gathering activities to inform the development of briefings recommending a range of administrative and court-based outcomes
- Liaise with other government agencies and Taskforce partners, share information, produce briefing papers including recommendations to address quality and safeguarding risks arising from fraud and misuse of NDIS plan funds
- Implement and monitor the impact of regulatory action, including large-scale disruption activities
- Engage across the full range of the NDIS Commission's functions, identifying and fostering opportunities to deploy cross-functional strategies to address compliance issues
- Engage in capability building activities, designed to build understanding and application of fraud prevention strategies, including through education
- Contribute to the planning and monitoring of work processes for a small team
- Other duties as required.
- Lead compliance approaches and investigations inquiries/matters into disability service providers, disability support workers and their response to issues of safety, well-being and quality of support services for people with a disability. Compliance and investigations work will be undertaken in accordance with the National Disability Insurance Scheme Act 2013 (Cth), Rules, the Commissioner's policies and procedures, the Regulatory Powers (Standard Provisions) Act 2014 (Regulatory Powers Act) and relevant Commonwealth legislative requirements.
- Conduct compliance monitoring and investigative activities, designed to disrupt, prevent and mitigate fraud against the NDIS, through execution of operational activities, as well as compliance and enforcement actions.· Exercise investigation and monitoring powers and undertake other evidence-gathering activities to inform the development of briefings recommending a range of administrative and court-based outcomes
- Liaise with other government agencies and Taskforce partners, share information, produce briefing papers including recommendations to address quality and safeguarding risks arising from fraud and misuse of NDIS plan funds
- Conduct quality assessments on briefings, administrative decisions and use of statutory powers prepared by other staff
- Implement and monitor the impact of regulatory action, including large-scale disruption activities
- Engage across the full range of the NDIS Commission's functions, identifying and fostering opportunities to deploy cross-functional strategies to address compliance issues
- Work with individual providers and workers to assist them in understanding their obligations, and where non-compliance may have occurred, guide them to address those issues and risks.
- Where systemic issues are identified, work locally with groups of providers to promote quality improvement strategies, and across the organisation to develop education and other materials to improve compliance.
- Undertake research and analysis to develop compliance and investigations responses that are risk-based and proportionate to the type of alleged or suspected non-compliance and breaches.
- Prepare complex and/or sensitive correspondence and corporate documentation, including reports, briefings and submissions.
- Contribute to and participate in compliance promotion and education campaigns to inform and educate providers, participants and the public about the Commission's functions and the requirements of relevant legislation and rules.
- Plan and monitor work processes for a small team, direct and coordinate activities, and set performance indicators.
- Conduct interviews, prepare statements and affidavits, collect, secure and manage evidential material and confidential information
- Work collaboratively with Legal Officers and other advisers in the development of compliance and investigative responses and briefs of evidence
- Oversee compliance and investigations processes that encourage and maintain standards of independence and professionalism
- Work collaboratively with other agencies or authorities and where appropriate refer matters to them under the relevant jurisdictional law.
- Execute delegations with due consideration for good administrative decision making, legislative obligations and Commission policies
- Provide guidance to other staff
- Other duties as required.
- Contribute to proactive and reactive regulatory activity to promote regulatory compliance in accordance with the NDIS Act, NDIS Rules and other relevant legislation.
- Conduct research and analysis, including local regulatory intelligence, to contribute to insights, organisational knowledge and solving of systemic regulatory challenges to promote quality and safeguards for NDIS participants.
- Support the design and implementation of regulatory campaigns to inform, educate and influence NDIS providers, workers and participants.
- Utilise planning methodologies to implement and report against multiple compliance campaigns and projects
- Build and maintain effective working relationships with internal and external stakeholders, as well as and actively participate in team work and group activities.
- Undertake regulatory compliance actions in response to identified non-compliance and new, existing and emerging risks.
- Prepare high quality project reports, briefing papers and executive correspondence for presentation to senior staff.
- Position located in ADELAIDE CBD
- APS5 $56.00 and APS6 $63.00/per hour + super
- Temporary contract to complete on 25th of August 2025, with a further 12 months extension
- Standard Hours or work - Monday to Friday, 8:30 am till 5:00 pm - 37.5hrs pw
- Hybrid working - need to be able to get to the office so no remote locations. 50/50 spilt meaning 3 days one week and 2 days the next week in the office.
