Aps5 Credit Card Officer

Division/Branch/Section: Finance and Investment Division / Financial Operations Branch / Travel, Credit Cards and Concur.Available to work in the Canberra office 8.30am till 5pm Monday to Friday.Client DetailsReputed Federal Government Client.DescriptionCredit Card OfficerThe responsibilities of the Credit card Officer include but not limited to:

• Administer and deploy Credit Card implementation from Diners to NAB
• Create new Credit Cards in the NAB portal for both virtual and card in hand.
• Draft standard responses to Credit Card enquiries in relation to the transition via the shared inbox and helpdesk phone.
• Draft communications to cardholders/stakeholders regarding the transition from Diners to NAB.
• Assign Credit Cards in Concur daily.
• Draft new working instructions for the NAB processes and procedures.
• Cancel all Diners cards by agreed date.
• Conduct testing with NAB of the VCF files in preparation for migration date.
• Liaising and working with internal and external stakeholders.
• Organise collection of Credit Cards in Canberra office.
• Provide advice from our Corporate Credit Card Policy, Travel Policy and Travel Regulation Manual
• Organise delivery of Credit Cards to interstate and overseas staff.
• Assist team leader in managing the timeline for the Credit Card transition project.

Knowledge and Experience

• Understanding of the Whole of Australian Government Travel Arrangements desirable
• Experience in using Concur, TechOne and CTM desirable.
• Demonstrated experience in meeting tight deadlines while working collaboratively with a team.
• Experience in MS Word, Excel and data analysis desirable.

Skills and Capabilities

• Strong administrative and organisational skills
• Strong written and verbal communication skills
• Ability to build and maintain relationships with key internal and external stakeholders.
• Ability to work independently or under limited guidance, who has demonstrated initiative and is a self-motivator.
• Respond effectively to change.
• NAB and Diners experience desirable!
• Ability to manage time pressures and meet deadlines.
• Excellent attention to detail

ProfileKnowledge and Experience

• Understanding of the Whole of Australian Government Travel Arrangements desirable
• Experience in using Concur, TechOne and CTM desirable.
• Demonstrated experience in meeting tight deadlines while working collaboratively with a team.
• Experience in MS Word, Excel and data analysis desirable.

Skills and Capabilities

• Strong administrative and organisational skills
• Strong written and verbal communication skills
• Ability to build and maintain relationships with key internal and external stakeholders.
• Ability to work independently or under limited guidance, who has demonstrated initiative and is a self-motivator.
• Respond effectively to change.
• NAB and Diners experience desirable!
• Ability to manage time pressures and meet deadlines.
• Excellent attention to detail

Job OfferDeadline Submissions: 15 April, 10 AMInterested and suitable candidates can share their resume at