WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
Reporting to the Asset Management Supervisor, the Asset Management Systems Advisorwill play a crucial role in optimizing WesTrac's Computerised Maintenance Management System, AMT. Their main responsibility involves acting as the key point of contact and subject matter expert on the system for internal stakeholders, such as IS, Forecasting, Pricing, and Business Group Managers.
Duties will encompass training users, overseeing AMT helpdesk requests and support issues, monitoring system performance, and promptly notifying the AM Supervisor of any 'System Health' concerns.
Additionally, they will ensure a seamless integration between CMMS and our Enterprise Resource Planning Software (DBS), while suggesting continuous improvements to enhance operational efficiency.
Their insights and recommendations will play a vital role in guiding the company toward achieving its strategic goals through the effective utilization of CMMS.
Location: South Guildford, WA
Roster: 5/2 8hrs
About you:
- Demonstrated experience in providing support for maintenance applications, including testing for software issues.
- Fast learner that can process subject matter quickly and roll out new system functions to users.
- Ability to create and support reports with tools like Power BI, Tableau, Data Studio
- Involved in the implementation, upkeep or modification of API's or Integration type projects.
- Strong aptitude in general computer applications across MS Office or the ability to understand new software and adapt quickly.
- Excellent written, verbal, and interpersonal communication and presentation skills, including communication planning.
- Demonstrated experience in working well in a team, and a self-starter that has initiative for learning and growth.
- Ability to plan appropriate solutions with a customer-centric approach.
Desirable:
- Prior experience with Computer Maintenance Management Systems like AMT, IBM Maximo, SAP EAM, Infor EAM, Dynamics 365 etc
- IT Education background - Degree in IT, with knowledge of database structures.
- Previous use of Python and/or SQL to create reports and design business solutions.
- Sound Mechanical understanding
- Workshop and Field Service Operations understanding
- Project Management skills
- Financial Operations knowledge
What we offer:
- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - Stay home every night
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
If you are interested in taking your career to the next level with WesTrac click the ‘Apply' button today!
Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia and Overseas, dependant on the role.
Job#1212