AddressThis role involves applying creative and innovative approaches to complex and sensitive client information, and managing multiple competing priorities to enable timely, effective and coordinated service delivery whilst exercising sound professional and clinical judgement.
The Assistant Director will ideally have experience working with at-risk clients in a mental health settings, and experience in providing support to geographically dispersed clinical teams. Experience in managing small teams is required in performing the role and experience in working within Information Releases spaces will be highly regarded.
The key duties of the position include
- Oversee and manage the Information Releases team as part of the broader Open Arms Division.
- Provide strong leadership to the team, including supervision, mentoring and coaching for direct reports, to effectively manage performance and encourage professional growth.
- Provide strategic information and advice to the Director Clinical Operations on emerging issues and escalate as required.
- Liaise with internal and external stakeholders in relation to clinical and legal information and advice to inform decision making and escalations while assessing and managing clinical risk.
- Coordinate the acquisition of legal advice in relation to clinical services and ensuring that high-risk cases are referred in accordance with business processes in a timely and efficient manner.
- Support ongoing clinical and organisational quality improvement activities.
- Contribute to the development of clinical program policy advice and procedures.
- Manage and support of staff working in complex work environments.
- Support an environment that encourages a willingness to adopt participative work place practices in line with policies of WHS, Workplace Diversity and the Australian Public Service values, Employment Principles and the APS Code of Conduct.
