AddressAssistant Directors leverage specialist knowledge and experience gained from a relevant clinical background to lead multidisciplinary teams in the provision of services to Veterans and their families.
They manage the clinical governance processes of Open Arms to develop, maintain, and improve therapeutic practice and services. They support the Regional Director in implementing the business and strategic plan in the region, including identification and application of quality improvement activities, regional application of Open Arms procedures, and evaluation of regional service delivery arrangements.
The key duties of the position include
- Oversee the implementation of Open Arms business initiatives, from development through successful execution, under the guidance of the Director.
- Assist and communicate with regional leadership in prioritisation, decision-making, service delivery, and initiative implementation.
- Review, design and execute improvement to service delivery; find knowledge and skills gaps and help address them.
- Improve current processes and optimise organisational procedures for efficiency and productivity.
- Serve as a liaison with staff, the regional leadership team and senior Open Arms leadership regarding organisational culture, employee wellbeing, policy implementation, and planning.
- Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations. Help define new operational strategies by working with the Director and senior leadership on special projects.
- Serve as a clinical subject matter expert, handling inquires, developing action plans, and assisting with preparation and dissemination of communications.
- Act as a representative of the Director as required.
- Apply the principles of cooperative and safe work practices consistent with APS Values and the Department's mission, vision, approach and values.
