AddressWe are Veriu Group (pronounced 'Very You')!
Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can’t be found in a guidebook, and to help people discover the true experience of a place.
Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 21 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels by 2030 becomes closer this year with numerous new hotel openings across the country, and this means we’re well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.
Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.
Now is the perfect time for like-minded people to join our expansion journey. If you’re looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you – you’ve found us and we can’t wait to hear from you!
To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/
Welcome to Punthill Sunshine!
We’re expanding and welcoming a brand new hotel to our portfolio with the opening of Punthill Sunshine in September! As a result, we’re looking for an Assistant Hotel Manager to join the pre-opening team and wider Veriu Group family.
Scheduled to open in September 2024, this new apartment hotel will be located adjacent to Sunshine Station, which is currently undergoing a major redevelopment as part of the Sunshine Precinct Masterplan. Upon completion, the Masterplan landmark project will transform the Station into a transport 'superhub' linking Melbourne Airport with both the CBD and regional Victoria, making the decision to open Punthill Sunshine an exciting one.
Featuring 90-apartments, Punthill Sunshine will represent an attractive accommodation option for both business and leisure travellers, and will offer a mix of fully self-contained modern studio, one-bedroom and two-bedroom apartments. The hotel's strategic location in Melbourne’s thriving western region makes it an ideal destination, making Punthill Sunshine an exciting addition to our growing network of 21 existing hotels!
Responsibilities
Reporting to the Hotel Manager, you’ll play a crucial role in the hotel's operations success. You'll bring to life a culture that sets people up for success and lead by example with kindness.
Your responsibilities include:
- The successful management of hotel presentation, compliance, and daily operations in line with our Veri-Best Framework
- Proactive recruitment, onboarding, training, development, and management of talented Veriu people
- Driving engagement with our value-aligned culture to enable the achievement of strategic goals
- Embedding the Veriu Group sales philosophy, including data capture, recording & opportunity exploration
- Optimising guest satisfaction and experience at the hotel
Benefits
You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access:
- National career growth opportunities
- Accelerated development in a variety of hotel management or corporate areas
- Comprehensive onboarding & ongoing support
- The chance to join our Fast-Track Hotel Management Development program
- Genuine flexibility and job security
- High performing culture that values relationships & individuality, where our leadership know you by name
- Generous referral bonuses when you refer your friends to work with us (up to $1000)
- Discounts on accommodation across our network
- Discounts on private health insurance
- Access to our Employee Assistance Program
About You
We work in a fast-paced environment where no day is the same, so we’re looking for people who are adaptable, enjoy variety and operate with an ownership mindset.
The successful person must have:
- Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
- First Aid Certificate (or be able to obtain before starting)
- Responsible Service of Alcohol Certificate (or be able to obtain before starting)
- Demonstrated experience leading a team with kindness in order to achieve outcomes
- Demonstrated ability to resolve problems complaints
- High standards of attention to detail and communication skills (written & verbal)
- Experience managing people in a customer service environment
- Passion for personal growth
