Company

Zarraffa's Franchising Pty LtdSee more

addressAddressCannon Hill, QLD
CategoryRetail

Job description

Zarraffa's Coffee Cannon Hill have positions available for Assistant Managers, Supervisors and Baristas to join their enthusiastic team.

Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm and to ensure that we deliver on our promise to serve an individually perfect cup of coffee - every time.

Candidates should possess the following attributes:

  • Confident and well spoken
  • Outgoing and not afraid of hard work and good fun
  • Impeccable presentation and personal hygiene
  • Thrive on working in a fast paced, team environment
  • Honesty and Integrity
  • Self - motivated
  • A passion for the Zarraffa's Coffee brand

Zarraffa's Coffee aims to create a culture that is inviting to our customers; promoting a fun environment and sharing a smile is important.

Assistant Manager responsibilities also include;

  • Taking "ownership" of the store 
  • Responsible for staff training and development
  • Exceeding expectations in Customer Service
  • Ensuring profitability of the business
  • Showing a commitment to the brand, liaising with customers and suppliers
  • Demonstrate an ethical purpose and compassion in the role
  • Striving to create an individually perfect cup of coffee, every time
  • Managing employee performance
  • Ensuring effective communication with staff, customers and stakeholders
  • Motivating staff to be the best of their ability whilst creating a great work life balance
  • WH&S and Food Safety Compliance
  • Product ordering and stock control
  • A passion for the Zarraffa's Coffee brand

To be successful in these positions you should possess the following attributes:

  • Current or previous management experience is preferred 
  • Proven team leadership
  • Conflict resolution skills
  • Dynamic, results driven and enjoy achieving targets
  • Can do attitude and self-motivated
  • Confident and well spoken
  • Impeccable presentation and personal hygiene
  • Thrive on working in a fast paced, team environment
  • Honesty and Integrity
  • Strong work ethic

Barista responsibilities will include:

  • Customer Service
  • Cashing Orders
  • Making Coffee

Supervisor responsibilities may also include the below tasks:

  • Reconcile till
  • Supervise fellow staff
  • Stock control
  • Responding to customer feedback
  • Food assembly responsibilities
  • Responsible for open & closing of store

As a Supervisor you are expected to be highly professional, dynamic, organised, motivated and take "ownership" of successful stores. You should be disciplined and prepared to lead a hard working team by example, in a very fast paced work environment.  You must be capable of following through with staff development, be proactive in store marketing, have excellent communication skills and be responsible for the growth of the store. Full training and support will be provided and you will be reporting to the Manager/Franchisees.

The positions are part time offering 20-38 hours per week. A seven day flexibility is required including weekends, early openings and late closes. 

One year barista and drive through experience is preferred.

Junior Position is currently unavailable.

Casual position is currently unavailable.

If you have passion for customer service and you meet ALL of the above criteria, have the desire to succeed and enjoy a challenging and rewarding career, please forward your resume with cover letter by email through the 'apply' button below. Please indicate which store you are applying for on your resume/cover letter.

Only successful candidates will be contacted.

No agencies please.

Refer code: 2351958. Zarraffa's Franchising Pty Ltd - The previous day - 2024-06-11 06:25

Zarraffa's Franchising Pty Ltd

Cannon Hill, QLD
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