Assistant Manager

Karratha Adventure Sports is a locally owned and operated adventure goods retail store since 1990.
Historically we have sold Fishing, Camping, Marine, Sporting and Diving goods, though more recently we have moved Sporting and Diving out of our 1200m2 location on Balmoral rd, Karratha into a smaller standalone building down the road. 

The Balmoral Rd premises is now going to be the best of Fishing, Camping and Marine goods, with a massive range in all departments. This role has been occupied by our much-loved Raymond who is set to retire in June this year after 10 years of adventure with us. This opens a rare opportunity to join the Karratha Adventure Sports management team. 

The Director will be stepping back from active management to take on a more office-based role. Our current Fishing Room Manager has been in training and will officially be adding to their existing role and becoming Store Manager. Meaning there is a sense of stability as you enter our team. This leaves an opening for the Assistant Store Manager who will be heavily involved in the camping section, while participating in the fishing and marine areas. 

The Company Director and new Store Manager will take an active role in training you in the POS system and will be there to support you without too much interference once training is complete.

The store will be undergoing a few renos this year making it new and sleek. This is the perfect time to jump on board and be a part of our history while serving people of Karratha and surrounds.

POSITION CURRENTLY OPEN 

20/03/2023

JOB TITLE                             Assistant Manager

DATE POSTED                     20/03/2024

STARTING DATE                 JUNE 2024

REPORTS TO                     Director, Manager

POSITION DESCRIPTION

To be responsible for assisting in the managing of the day-to-day operations of the retail floor of Karratha Adventure Sports as Assistant Manager. This role requires paying attention to the usual operations, such as stock, staff behaviour and sales, and discussing and protentional issues with the manager. This person must be prepared to temporarily step up and cover the manager when they are away or unavailable.

Main tasks

• Providing supervisory assistance to the manager.
• Opening or closing the premises.
• Securing cash.
• Train, coach and teach employees on store operations and visual standards.
• Build positive team relations and demonstrate ethical behaviour.
• Maintain all safety guidelines.
• Perform start and end of day routines.
• Serve customers.
• Answer phones.
• Report staff absences, sick leave, extended lunch breaks, and attitude issues to the manager.
• Ensure tasks set by the manager are adequately assigned and completed.
• Complete visual stock assessment of the camping area, and bring suggested orders to the manager on a weekly basis.
• Operating the till
• Authorising refunds
• Managing the quote and invoices to our corporate clients through the POS system.

 The above list is not exhaustive, and the role may change to meet the overall objectives of the company.

Additional Tasks

• Fulfil other duties as required by management and other department personnel as requested/required.
• Report to the manager regarding staff performance
• Report to the manager safety concerns
• Immediately report till discrepancies

 Required qualities           

• Professional approach.
• Able to work unsupervised
• Excellent Computer skills
• Confident manner facing customers and over the phone.
• Ability to work under pressure.
• Organisational and time management skills.
• Excellent attention to detail.

Desired competencies   

• Analytical thinking.
• Initiative.
• Business awareness.
• Tenacity.
• Strategic thinking.
• Positive approach to change.

PERSON SPECIFICATION

Desired Qualifications (or training provided)

• First Aid Certificate
• C class license
• Forklift ticket

Experience

• 5 years in a retail environment

Knowledge     

• Love and interest in the carried departments, fishing, camping and marine. This role is largely Camping based.

Skills & competencies    

• Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face. 
• Communication: the ability to communicate clearly and concisely, varying coAttention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
• Commerciality: ability to apply knowledge in a practical, commercial manner.
• Teamwork: willingness to assist and support others as required and get on with team members.
• Time management/organisation: accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner.

Personal attributes

• Confident manner (essential).
• Professional approach (essential).
• Positive approach to change (essential)
• Excellent record keeping and tracking skills
• Able to find jobs without direction

This job description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business.

Benefits include:

Hourly wage $28p/h plus super 

Company housing provided 3x1 (bond required, no weekly rent, utilities payable)

Don't let the lower hourly rate scare you off applying. By having a lower hourly rate, we can provide accommodation at no rental cost to the employee, you will be responsible for your own utilities. The house is a 3x1 in Pegs Creek with a garden. Walking distance to the shop and perfect for families. We love being able to provide long term, stable and secure housing.

The house is $850 per week current rental value making this a $99,528 a year package (amount not including super).

Willing to contribute to moving costs associated to coming to Karratha for the right applicant.

Please send resumes to *******@karrathaadventuresports.com.au