Motion is Life
Bauerfeind is a premium global manufacturer of braces, supports, compressions and insoles established in Germany in 1929 and launched in Australia in 2017. We are present in over 70 countries and are a proud supplier to the Olympic Games, NBA as well as a host of local elite and community sporting teams.
As our team and footprint across Australia grows, we have an exciting opportunity for an enthusiastic and energetic individual. With the launch of our Canberra flagship store, we are looking for someone passionate in helping people live a pain-free and active life to join our Retail team as an Assistant store Manager on a Full-Time basis.
Your Role at Bauerfeind:
For many of our customers, Bauerfeind is the extra support they need to live a more active and healthier life. It is our mission to provide first-class customer service to ensure they receive optimal advice and care.
As an Assistant store Manager , you will:
- Lead a store and ensure Bauerfeind retail standards and service are maintained for our customers
- Provide exceptional service and support through various channels (live chats, emails, phone inquiries, and in-store interactions).
- Work collaboratively as a team alongside other departments and communicate with stakeholders.
- Ensure compliance in stock management.
- Monitor customer feedbacks to continuously improve sale effectiveness and client experience.
- Manage junior staff members including rostering, training and filling in as required.
Why Bauerfeind?
- World-leading training and development programs.
- Generous employee discounts.
- Join a high performing, fun and dynamic team.
- Make a life changing impact to your customers.
Our Ideal Candidate:
- Ability to work independently and lead a team
- Flexibility to work with a rotating roster (including weekends and public holidays).
- Exceptional written communication skills.
- Excellent time management and ability to multitask.
- Personal & empathetic approach to all our customers with high attention to detail.
- Comfortable using online systems and applications.
- Experience and/or background in sports or health science - ideally, however training will be provided.
If you are looking for the next big step in your career and join a growing company, apply now and start helping people live a healthier and more active life!