The Role
Supporting the Venue Manager and the business, the Assistant Venue Manager coordinates the daily operations of The front of house as well as working closely with the Venue Manager to ensure the restaurant is operating at the very highest level.
Some of The things you'll do…
- Supervise the floor to ensure The Grounds standards and steps of service are always met.
- Ensure that checklists, requisitions and proper opening and closing functions are being completed each shift
- Communicate effectively, both verbally and in writing, to provide clear direction to staff
- Observe performance and encourage improvement where necessary
- Ensure staffing levels are accurate based on business needs
- Maintain rapport with all departments and attend relevant meetings
- Ensure all daily and monthly reports are detailed and submitted in a timely manner
- Share responsibility for the P&L of The venue and attend all relevant meetings in the Venue managers absence.
Who you are and what you bring….
- At least 3 years' experience in a management role.
- A hands on approach spent predominantly out on the floor assisting front of house staff.
- Experience in all elements and execution of opening and closing a venue/restaurant.
- Customer-focused - passionate about interacting and building rapport with guests.
- Ability to work well under pressure in a fast-paced environment.
- A genuine desire to learn and grow with us.
- Have strong people management and communication skills.
- Available to work days, evenings, weekends and public holidays ..that's a deal breaker!
If this sounds like you, get in touch! Send your updated resume through to *******@thegrounds.com.au or hit APPLY right now !