Assistant Venue Manager

About us

Australia's fastest growing Indoor Golf Entertainment brand, X-Golf is bringing more fun for all the family through the addition of it’s new mini golf brand, Hey Caddy in Smeaton Grange, Macarthur! 

Part of the X-Golf Group, the venue will service a wide range of guests with a large, upbeat team serving cocktails, drinks, full service kitchen & most importantly – indoor golf AND mini golf :) 

We are a fun loving team that is looking for an Assistant Venue Manager as our business continues to grow - with an expansive venue & team growth there will be ample opportunities for professional growth and development within the venue for the right candidates. 

Do you need to know how to play golf? Absolutely not! But if you love the game, it's a bonus!

Tasks & responsibilities

• Assist in all front of house operations: shift running & driving, staff training and supervision, food and beverage service, customer relations and function running, hitting KPI's and sales kits on shift 
• Assist in back of house operations: Ordering and stocktake, rosters, recruitment, menu management, venue presentation and general maintenance (training provided), reporting, local marketing
• Reporting to Venue Operations Manager/General Manager

Key Performance Indicators 

• Venue presentation & guest experience 
• Staff recruitment, development & engagement 
• Health and Safety
• P&L Targets

Benefits and perks

• Career growth and development potential
• A fun, hard-working & supportive environment
• Competitive salary & bonus structure based on experience
• Work/life balance focused rostering

• You'll have a passion for guest service, and ensuring your workplace is an amazing place for guests and staff to come each day 
• You are comfortable making decisions but also following directions from management
• Flexible to work varying shifts including nights and weekends 
• Have a valid NSW RSA

Experience and qualifications

• Have a valid NSW RSA and WWC
• Prior Assistant Manager experience (min 2 years)
• Demonstrated people management experience (min 2 years)
• Demonstrated experience with staffing and rostering 
• Experience with POS and booking systems preferable
• Experience with event management and hospitality desirable

 Skills and abilities

• Communication- both written and oral
• Ability to work in a fast paced environment
• Outgoing
• Fun!!
• Problem solving 
• Adaptable