About us
Planet Music is a musical instrument store located in the beautiful Northern Rivers region of NSW. We stock a huge range of new and used guitars, amps, drums, keyboards, brass and woodwind, orchestral strings, print music and accessories. We enjoy playing an important role in the thriving music community of Lismore and beyond. The store creates a fun and relaxed environment that celebrates diversity and inclusion. If you're personable, driven, and eager to grow with us, apply now!
Qualifications & experience
- Prior experience in retail management or at a senior salesperson level.
- The ability to play a musical instrument - at least intermediate level on guitar and some keyboard skills will be highly regarded.
- Computer literate with experience and understanding of inventory management systems, spreadsheets and communicating via email.
- Availability to work some Saturdays till 1pm.
- Demonstrated ability in problem solving and conflict resolution with customers, preferably in a retail environment.
- Experience with guitar repairs will be highly regarded but not essential.
Tasks & responsibilities
- Sales of all Musical Instruments and associated equipment.
- Greeting customers in store, providing them with a high standard of customer service.
- Maintaining the showroom floor, ensuring a high standard of cleanliness, ensuring displays are constantly restocked and presentable.
- Communicate with suppliers and maintain excellent relationships with supplier's sales representatives.
- Training, supervising and appraising staff.
- Managing inventory - enter supplier invoices, receive stock and ensure accurate inventory levels are maintained.
- Closely monitor store sales to achieve weekly, monthly, and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity.
- Lead by example, modelling the culture, values and expectations of Planet Music to all staff.
Benefits
- Be part of a team who support and encourage each other
- Generous staff discounts.
- Opportunities to meet fellow musicians.
- Fun working environment that welcomes new and innovative ideas.