Associate Product Manager

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

Associate Product Manager (122974)

Swaggle is Australia's happiest online pet store. We exist to deliver pet happiness to every doorstep with a wide-range of Australia's leading brands, personalised product suggestions and free vet advice when you create a pet profile. Our mission is to guide you through your pet parenting journey and help every pet find their Swaggle!

At Swaggle, we're more than just a store; we're a community of passionate pet lovers committed to making pet care easy and enjoyable.

What is a Swaggle?
Swaggle is defined as the exact moment your pet displays happiness through joyful movement.

About the Team

This is a unique opportunity to become part of an ASX 50-backed joint venture with Coles. All the benefits and budget of one of Australia's largest retailers but culture of a startup, this is an opportunity to join us in shaping the future of pet retail for the better and finding more ways to care and spoil our pets. We're not winning till your pets grinning.

About the Role

As an Associate Product Manager, you'll play a key role in product enablement at Swaggle. This means you will work with a passionate team to further integrate our ERP and improve processes that ensure an outstanding customer fulfilment experience.

In this role you will support defining the backlog to ensure it aligns with the business and product strategies, as well as contributing to the end-to-end execution of initiatives, from discovery to delivery. You will be required to deliver prioritised backlog initiatives to support delivery of quarterly objectives and improve team best practices and processes.

You have demonstrated knowledge of the product lifecycle and experience building and shipping product experiences. You have a strong understanding of the broader digital ecosystem including software development lifecycle, development methodologies (including agile), user experience design, usability and accessibility etc

You are highly collaborative, able to engage and collaborate with a diverse range of stakeholders and people enjoy working with you. You Listen well, build consensus, drive hard decisions and push the pace.

Your stakeholder management skills are exceptional as you will be required to communicates progress of initiatives to stakeholders and will be responsible for the results and customer/business outcomes. You are skilled in translating business process and customer insights into product concepts and solutions.

Ideally you have experience working with ERP systems (NetSuite) and warehouse systems to support customer fulfilment improvements.

About you and your skills

• A minimum of 2 years' experience as a Junior / Associate Product Manager or Business Analyst.
• A consistent history of delivering measurable results for both customers and the business
• Experience delivering product features using agile principles
• Experience in an online retail environment is a must
• Experienced in communicating and rationalising product /process design decisions
• Experience working in fast paced environments and comfortable with change

If you enjoy solving complex problems, making impactful decisions, and seeing your ideas come to life quickly, this role is perfect for you.

Take your next step into something bigger, apply now

With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process' section of our careers site or email ***************@coles.com.au

Job ID: 122974

Employment Type: Full time

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