Batching Clerk / Service Receptionist

Be the core of Remarkable Customer Service in Robina!
Our client, a prestigious multi-franchised, privately owned Group of dealerships, is thrilled to present a stellar opportunity for a Batching Clerk / Service Bookings Receptionist to join their dynamic Service Bookings Department at their Robina dealership on a full-time basis.
As part of our clients dedicated team, you will be pivotal in ensuring top-tier service, enhancing their customers' experience, and contributing to the smooth operation of this locally owned and operated dealership. You will be the backbone of our client’s service department, ensuring precision and efficiency at every turn.
Your responsibilities will include:

• overseeing service repair orders to ensure adherence to correct servicing schedules.
• verifying that vehicle information is accurately recorded.
• checking manufacturer portals for any service bulletins or recalls.
• preparing key identification tags for vehicles scheduled for servicing.
• serving as a backup to the service booking receptionists, managing incoming calls, and arranging service bookings.
• collaborating with service and parts team members.
• performing data entry, filing, and various ad hoc tasks as needed.

To thrive in this role, you'll need:

• a track record of precise data entry.
• outstanding attention to detail.
• superb communication skills, both written and verbal.
• a strong customer service orientation.
• a pleasant telephone demeanour and the capacity to remain composed under pressure.
• problem-solving abilities, capable of quick and independent action.
• intermediate computer proficiency, especially for handling phone bookings.
• the ability to function autonomously and collaboratively within a team.

What you'll receive:

• a competitive salary package that rewards your expertise and dedication.
• a workplace that represents real family values and has a history of industry excellence spanning over 80 years.
• recognition and rewards for your ongoing success and development.
• you’ll become part of a team that is committed to further success and growth.

Experience with EraPower is advantageous but not mandatory. Ideally, you will bring administrative and/or data entry experience to the table. Our client commits to providing on-the-job training, opportunities for professional development, and managerial support to the chosen candidate.
Our client is a family owned and operated business, embodying real family values for both its clients and team members. With a legacy spanning over 80 years, this business is a respected name in the automotive industry.
This full-time, permanent position offers not only a chance to be part of a prestigious team but also a competitive salary package that rewards your expertise and dedication. Your ongoing success and development will be acknowledged and rewarded.
Our client boasts a name synonymous with excellence in the automotive world, employing over 400 locals and proud to be home to brands like GWM, Honda, Kia, MG, Mitsubishi, Nissan, and Subaru. Spread across 4 convenient locations on the Gold Coast. This is more than a job; it’s an opportunity to be part of a legacy and to grow in a thriving, supportive environment.
For more details and to submit your application, please reach out to Luke Hemmings at Whitefox Recruitment on 07 5619 7075, quoting reference: 32267.
As a recruitment agency that truly values people, we are committed to responding to all applicants.
We are initiating interviews immediately.