A Nephrology Practice at John Flynn Private Hospital Tugun is seeking a Receptionist to work every Tuesday, occasional Wednesdays with availability to cover leave on a Thursday. As a small team we place high value on flexibility. We are looking for a well presented individual who takes pride in their work and is passionate about providing excellent patient care.
Duties:
- Provide Reception support to Specialist Nephrologist
- Greet and manage all patients and arrange appropriate follow-up
- Manage all billing including direct patient, third parties and related reconciliation/banking processes (Medicare, DVA, health funds, personal payments)
- Provide full administrative support around document management and external correspondence
- Manage other general front office duties as required
Essential Criteria:
- A good working knowledge of computer software
- A high level of computer literacy
- Excellent verbal and written communication skills
- Compassion for patients while delivering efficient customer service
- Confidentiality
- Highly organised with efficient time management
- Flexibility and reliability
Desirable:
- A good working knowledge of Shexie software is desired but not essential
Please only apply if you are available to work Tuesday every week with availability on a Wednesday and Thursday.
Only short listed candidates will be contacted for an interview. All applications will be handled in strict confidence. Please email your cover letter and resume to Kerry Irwin, ***********@gmail.com