- Demonstrates and reinforces excellent customer service to promote a positive customer orientation in the salon and ensure efficient, quality service.
- Trains/develops and evaluates salon staff to assure that staff levels meet salon needs, there is a high degree of motivation and retention of current staff, and high standards of quality are maintained in the salon.
- Lead the beautician’s teams by demonstrating and providing training to the beauticians in the following areas.
- Manages and monitors all areas of salon operations to ensure compliance with business systems, operating procedures and policies.
- Manages expenses against budget and maintains continual awareness of expense/loss control to ensure effective management of expenses.
- Recommends/suggests product purchases to customers to maximize product sales and to ensure they are using the right product for their hair type/style.
- Maintains equipment and reinforces salon cleanliness and appearance to ensure a positive customer perception. Manages and monitors records to ensure accurate customer records are maintained and required reports are available when needed.
- All other common duties of Beauty Salon Manager.
- Passion for the beauty industry
- Problem solving skills
- Excellent customer service and communication skills
- Ability to lead
- Organisational skills
Summary of role requirements:
- Flexible hours available
- More than 4 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $70,000 per year