Address
Salary- Based in Balcatta, with free parking
- $112, 195 plus 11% Super
- 12 month Fixed Term opportunity
We currently have an exciting opportunity to join our Customer Billing Operations team as a Senior Advisor for 12 months.
The team is responsible for the delivery of high-impact business initiatives, improvement projects, and solutions focussing on billing and revenue collection. This is an excellent opportunity to be working with a very high-performing team.
What will the role involve
- An opportunity to manage business assignments and projects ranging from quick wins to more complex, high-impact projects, all with a focus on enhancing the customer experience.
- Undertake analysing and interpret business and performance data to influence change.
- Reviewing and improving business processes and practices as well as ensuring corporate and regulatory compliance
You will have experience in project management, and the ability to promote high-impact business change and improvements to deliver improved customer service and cost savings throughout the business.
In addition, the successful candidate will be energetic and creative with a proven track record of success and have:
- Broad knowledge of business process analysis with the ability to identify areas of opportunity.
- Highly developed interpersonal, negotiation, influencing and stakeholder management skills.
- A self-motivated individual with the ability to think outside the box and can adapt to a changing environment.
- Ability to present data to a variety of audiences along with recommendations and be able to implement quick wins.
- Advanced skills in Excel, with the ability to extract, manipulate and analyse data.
- Experience in business or continuous improvement projects
- Project Management/ Change management experience
Applications close Friday 23rd February 2024.
Please note: As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
Our commitment to a diverse and inclusive workplace
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000
To read our diversity and inclusion statement, please visit our website
