We currently have an exciting but rare opportunity for an experienced Retail Trainer, to join our Sydney Head Office team on a 10-12 month Maternity Cover contract, to enhance the competencies of our Retail employees within Bottega Veneta. This dynamic and fast paced role will see the Retail Trainer conduct training programs to boost employee performance in alliance with the company's core values and strategic direction.How will you contribute:
- Be responsible for delivering training and coaching to Retail employees across Australia, in order to guarantee the achievement of service excellence in all stores
- Work with the Regional Training Manager, and support any local training adaptation needed in line with Australian cultural differences and needs whilst respecting Brand Global guidelines
- Collaborate with the Regional Training Department to ensure the training is coherent and consistent within Australia
- Manage the overall process of in-store inductions for all newly hired retail employees following the World Wide Training Department guidelines
- Be responsible for organising and delivering classroom Immersion programs for newly hired retail employees across Australia and ensure that new hires are trained within 90 days of employment
- Prepare and manage the annual Australian Training budget in collaboration with Regional Training Department and delivering all training in line with the budget
- Identify any external training needs for retail employees
- Travel across Australia, ensuring consistency of training is delivered to all store employees
- Collaborate with Store Managers to identify key talent with potential of becoming a Brand Ambassador or Collection Specialists
- Soley conduct the training programs for appointed Brand Ambassadors and/or Collection Specialists
- Minimum of 2 years training experience within a fashion and/or luxury environment
- Diploma or University degree qualification
- Knowledge of competitors, other Luxury Lifestyle Brands and general fashion knowledge
- Understanding of Coaching
- Retail and store experience (highly advantageous)
- Ability to present information to a variety of audiences through excellent presentation skills and public speaking skills