Branch Assistant – Automotive

An opportunity exists for an enthusiastic person with growth aspirations to join our well-established and growing company. The role forms part of our Operations Team, based at Cardiff, near Newcastle NSW. The successful applicant will become an integral part of our branch and customer service team, and a key support in the day-to-day operations. 

Reporting to the Branch Manager, this role requires the applicant to have a customer service focus, be flexible and nimble and be able to help deliver prompt, accurate, efficient customer service, good stock control, and support our delivery drivers.

The role involves the following responsibilities: -

• Maintain a high level of service to all customers in person, electronically and by phone
• Ensuring all orders are processed accurately
• Inventory is received into stock efficiently, accurately and well managed
• Have the capability to mix paint or learn to do so

To be eligible for this position you must be punctual, willing to learn, flexible with your day-to-day duties, and must have the following:

• Excellent customer service skills
• WH&S knowledge
• Current NSW Driver's Licence with a good clear record
• The ability to work individually and as part of a team
• Communicate clearly and have a positive can-do attitude
• Have good attention to detail
• IT capable and able to learn new systems
• Willing to grow in the organisation

Desirable but not essential: -

• First Aid Certified
• Forklift licence
• Automotive trade background, ideally automotive refinish, spray painting or panel beating or a parts background.