Position Note:
This role will involve regular travel to remote sites.
Please do not apply if you are not able to travel in this way. Other flexible working arrangements and travel allowances are included to compensate and flexibility with rosters and rotation is available.
We have multiple roles available for Systems Engineers, senior Systems Engineers and network engineers.
The Team
We have a permanent full, time role available for a senior systems and network engineer demonstrating excellent experience in supporting medium to complex corporate environments from end to end.
We are a successful and expanding IT services company (MSP) requiring additional network engineers to support on site our growing customer base throughout central QLD and NSW mine sites as well as work remotely throughout other locations and customers.
We have a dedicated team with a positive culture and have been supporting business IT environments for over 25+ years.
We are looking for long term like minded employees to join the team.
The Role
This role involves working with key clients, and with the support of our internal team, managing all aspects of their IT networks, troubleshooting and resolving issues with core infrastructure, networks, firewalls, applications including server platforms, network and remote access solutions, performing work on site, face to face representing the company.
Travelling and working on a range of industry specific sites as well as remote work will be part of the day to day. You will have the flexibility to work from home as well as travel onsite regularly. The role has the requirement for travel and overnight stays to perform service in the field.
You will also be supported by our experienced server and network team as well as customer focused account managers.
A solid understanding of both Infrastructure and Networking technologies will be required for the role.
Customer service is paramount in our company and you must have excellent verbal and written communication skills as this is a client facing role.
Requirements
You must have minimum 3+ years proven experience in supporting Networks, Microsoft Server platforms, Applications and client systems in and MSP style environment.
Applicants with certifications will be given preference but not essential. References are required. This position will also require the ability for occasional travel to customer sites.
We will require you to work with the following technologies:
• Enterprise switching and firewall products: Cisco, FortiGate, Palo etc
• WAN / LAN / WLAN Technologies
• Network routing & security
• Microsoft Windows Server platforms, all versions
• Wireless (Internal and Field)
• Office 365
• Active Directory & Group Policy
• Virtualisation platforms, VMWare, HyperV
• Server & SAN hardware
• Strong desktop support & troubleshooting skills in an MSP environment
Personal Attributes:
• Diplomacy: ability to demonstrate patience and understanding
• Flexibility: willingness to go above and beyond
• Maturity and professionalism
• Organisational: time management, prioritise to meet deadlines
• Self-motivating: ability to work independently with minimal supervision
• Ability to work effectively in a team
• Perfectionist: attention to detail
Don't miss out of this exciting opportunity – Immediate start.
APPLY NOW!