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Form of workWho we are
Resimac Asset Finance is a division of ASX-listed Resimac Group Ltd, one of the leading lenders outside of the Big 4 in Australia and New Zealand, and part of a leading non-bank lending group that has been providing bespoke lending solutions to consumers and SMEs for more than 20 years.
Resimac Asset Finance specialises in providing competitive rates that rival major banks and specialty lenders, with flexible terms and fast turnaround times.
Our lending solutions span auto finance, equipment finance, secured business loans and insurance premium loans. We work closely with commercial finance brokers to make these solutions available for SME borrowers.
The role
The Broker Support Officer, will be responsible for providing First-Class experience to our brokers by supporting the Business Development Managers.
This is a great stepping stone for anyone wanting to progress into a BDM long term or anyone that has worked in the Asset Finance space and wants a new opportunity.
What you will be doing
- Processing the sales component of Resimac Accreditations for the Resimac Asset Finance Broker channel
- Ensure a smooth and efficient pathway for applications through each stage
Assist in training brokers in Resimac Asset Finance credit policies and front-end origination systems - Provide constant follow up internally to ensure Resimac Asset Finance is meeting its overall SLA’s to brokers
- Provide technical support through scenario assistance / product guidance to brokers to a high standard and on a timely basis to ensure high quality
service focused outcomes - Keep abreast of and assist brokers and BDM’s with any issues in relation to loan applications
- Assist BDM’s with general admin in relation to the Sales function
- Provide support to BDM’s to ensure they are able to effectively spend their
time in the field - Provide a conduit and source for BDM’s to check in and follow up on
transactions for brokers
Who you are
Our ideal candidate will be someone with:
- Previous Asset Finance experience or financial services experience
- Previous experience in a sales administration type role
- Excellent customer service skills - You aren't afraid to pick up the phone
- The ability to multi-task without compromising on quality
- Someone who enjoys being part of a team but can also work independently
- Your good with systems and comfortable learning new technology
- You will be organised and know how to prioritise
What we can offer:
In addition to competitive remuneration, Resimac offers a collaborative culture that encourages career growth, professional development and workplace flexibility.
This role is ideal for a person who wants to be part of a team committed to building a culture based on respect, accountability, professionalism and integrity.
With a focus on our people, Resimac offers a number of employee benefits including:
- Company-paid salary continuance insurance for all permanent employees
- Paid parental leave
- Breakfast Bar
- 1 day WFH
- Purchased leave
- Monthly wellness hour
- Volunteering leave
- Confidential access to EAP
- Salary packaging
Resimac is committed to building a diverse and inclusive business and encourages applications from Aboriginal and Torres Strait Islander peoples, LGBTI and related communities, mature workers, people living with a disability and different cultural backgrounds.
