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SalaryCovering Victoria, as a Building Assessor you will be responsible for assessing insurance claims, determining coverage, providing detailed repair scopes and submitting accurate quotes and estimates.
About The Company
Our client is one of the largest builders focused on insurance repairs. They are engaged by the insurance company and work with all stakeholders collaboratively, to ensure seamless operations and a safe, cost effective and successful outcome for every project. This, together with their reputation for high quality, is what puts them ahead of other insurance repairers. Our client thrives on commitment and dedication to customer experience, during insurance repairs and throughout the claim life. From the smallest to largest repair involving medium density and low rise residential homes, their swift call to action minimises waiting times and 'anticipation of the unknown'.
Key Duties/ Responsibilities
- Conduct onsite assessments of insured properties to determine damage
- Build and maintain key internal and external stakeholder relationships
- Identify difference between insurance related damage and maintenance
- Create detailed and accurate assessment reports, scopes of works and quotes on covered damage
- Provide repair and technical advice on claims as required
- Work closely with the repair co-ordination team
- Dispute/issue resolution as required
- Ensure all work conforms to legislative and contractual WHS requirements
- Travel may be required to work with the after hours and CAT team in the case of influx of claim volume
- Processing of reports and information through software based platforms
- Excellent communication and interpersonal skills
- Professional presentation
- Ability to provide a high level of customer service
- Be familiar with WHS practices, legislation and regulations
- Strong work ethic and highly motivated
- Willingness to work with the team and constantly improve performance
- A positive "can do" work ethic and willingness to work flexible hours and change routine from time to time
- Computer literate with knowledge in the use of Outlook, Word and Excel.
- Ability to manage multiple and competing priorities
- Current and valid driver's license.
