AddressUBS are seeking a Residential Insurance Building Assessorto join our teamfor the Wangaratta / Albury / Wodonga area. This position involves inspecting property damage, preparing scopes and reports to a high standard within set KPI's. The successful candidate will be working closely with our clients, customers, suppliers, and sub-contractors to ensure a positive and quality outcome on each job.
If you are customer-focused, understand the insurance home claim process or have worked in the construction industry where repair and restoration has been the focus, please consider this exciting and challenging role.
Key Duties & Responsibilities
- Visit sites, generate precise estimates for reinstating works following both minor and major building losses.
- Examine various types of building damage with meticulous attention to detail.
- Create comprehensive causation reports and Scope of Works as necessary.
- Interpret Scope of Works provided by Engineers and Consultants.
- Demonstrate a sound understanding of building and construction principles.
- Ensure estimated work adheres to legislative and occupational health and safety standards.
- Utilize photographs and videos to evaluate damages, estimate repair expenses, and compose detailed reports for clients, including observations on claims, pre-existing damages, builder errors, and maintenance concerns.
- Accurately recognize and document building construction materials.
- Detect any instances of non-compliance with Australian Standards.
- Collaborate with specialised trades to investigate and report on the root cause of damages.
- Build robust relationships and foster transparent communication channels with all stakeholders.
About You
- Positive and confident attitude with high focus on customer service
- Competent computer skills across mobile devices, repair management systems and an ability to rapidly learn new systems.
- Courteous, respectful and empathetic
- Able to perform within strict KPI guidelines with a sense of urgency.
- Qualified in Construction or Trade Certification.
- Excellent costing and quotation expertise supported by strong computer skills.
- Outstanding organisation and time management skills
- Commitment to and be familiar with OHS legislation and regulations.
Requirements
- Clear National Police Check
- Driver Licence
- WWC and White Card
- COVID
Our Vision and Mission
Our company has been in insurance and restoration building business for 25 years and one of the preferred partners to Australia's largest and most reputable insurance companies and our team members are some of the first responders to attend disasters and catastrophic events. Owning a home is one of the biggest emotional and financial investments a person can make. We are the front line for people who have experienced loss and devastation, and our role is to make a complex process simple while supporting our customers through the rebuilding process. At UBS, our vision is rebuilding dreams by providing quality rebuilds at competitive costs.
Our Core Values
At UBS we:
- are open and honest
- own our decisions
- are collaborative and solution focused
- embrace change
- are role models, our behaviours build strong relationship
Inclusion and Diversity
We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.
