AddressHills is seeking a dynamic and detail-oriented Business Analyst (BA) to bridge the gap between our business needs and technology solutions. As a critical member of our team, you will play a pivotal role in ensuring that Hills’ business requirements are accurately identified and effectively implemented through suitable technological or process improvements. Your contributions will drive Hills’ success and competitive advantage.
Objectives of this Role:
- Understand Hills’ Business Needs
- Facilitate Communication between stakeholders
- Ensure solutions are aligned with business objectives
- Improve business processes
- Support decision-making processes
- Manage requirements efficiently
Key Responsibilities:
- Elicit, validate, and analyse critical information from business and technical stakeholders, presenting findings meaningfully.
- Act as a liaison between stakeholders to ensure clear understanding of requirements and project goals.
- Translate technical language into business language and vice versa to facilitate effective communication.
- Identify business problems and opportunities for improvement.
- Propose solutions that align with business objectives and help achieve organizational goals.
- Investigate opportunities for process improvement in areas of complexity or to relieve business process pain points.
- Recommend and design process improvements to enhance productivity and efficiency.
- Assist in defining the business case for new initiatives, including cost-benefit analysis and risk assessment.
- Contribute to strategic planning by identifying trends, competitive positioning, and potential areas for growth.
- Identify issues, risks, and benefits of existing and proposed solutions and outline business impacts.
- Produce high-quality documentation such as business, functional, non-functional, and transitional requirements, processes, use cases, test cases, dashboards, and reporting.
- Manage requirements gathering, business process planning/mapping, prioritization, process analysis, coordination, and Quality Assurance (QA) testing.
- Ensure traceability of requirements throughout operations, systems, projects, and product lifecycles.
- Manage tasks autonomously or as part of a project team, achieving objectives with limited supervision and within specified timeframes.
Qualifications:
- Bachelor’s degree in Business, IT Management, Computer Science, or a related field (beneficial).
- Certification as a Business Analysis Professional (CBAP), ScrumMaster (CSM), or Project Management Professional (PMP) (beneficial).
- Quality Assurance (QA) Testing Certification and ITIL & ITSM Framework training (beneficial).
- 5+ years of experience in a BA role.
- Excellent reporting and communication skills.
Skills and Attributes:
- Strong communication skills.
- Analytical skills with the proven ability to break down elements, navigate through complexity, and execute data analytics.
- Problem-solving skills to bridge gaps between business needs/requirements and IT capabilities.
- Technical understanding of industry methodologies, standards, best practices, concepts, and tools.
- Meticulous attention to detail in documenting, validating, and prioritising requirements.
- Strong interpersonal skills to navigate challenging situations, conflicting interests, and opinions, and to build relationships and trust with stakeholders across all levels and departments.
Why Join Hills?
- Be part of a dynamic and innovative team.
- Opportunity for professional growth and development.
- Competitive salary and benefits package.
How to Apply:
If you're enthusiastic, detail-oriented, and ready to embark on a rewarding journey as a Business Analyst, we invite you to apply and join us at Hills. We're dedicated to paving the way for your professional growth and success.
Please submit your resume and a cover letter detailing your relevant experience to ******@hills.com.au.
