Business Analyst

Business Analyst

• An exciting new role working within our Infrastructure Operations team.
• Hybrid working model and flexible working.
• Free Myki travel within metro and regional Victoria

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism, and trade.

We are seeking a dynamic Business Analyst to join our newly established Infrastructure Operations team. This role is pivotal in providing high-level business support and will be instrumental in backing the infrastructure team’s strategic initiatives!

About the role

The Business Analyst plays a crucial role in supporting the Head of Infrastructure Operations by providing top-tier business analysis services within the infrastructure division. This position is not just about data; it’s about painting the big picture and ensuring that every piece of analysis translates into value.

Key accountabilities include:

• Strategic Support: Working closely with stakeholders to articulate problem statements, define business requirements, and explore solution options that align with business objectives.
• Facilitation Workshops and Meeting Management: Leading and running workshops, effectively presenting to, and engaging with stakeholders, and ensuring outcomes and actions are well-documented and tracked.
• Data Analysis: Analyse infrastructure operation data and stakeholder feedback to spot trends and improvement areas.
• Stakeholder Collaboration: Working with stakeholders to understand their needs, translating them into actionable requirements for projects.
• Process Improvement: Collaborating with technical teams to find process enhancements and operational strategies for better efficiency.
• Risk and Benefit Assessment: Evaluate the implications of current and proposed solutions, considering risks, benefits, and business impacts.
• Solution Monitoring: Oversee the success of solutions, seeking feedback, and making iterative improvements.
• Change Support: Aid in business transition and champion change initiatives.

About you

This role is designed for a forward-thinking individual who is ready to take on the challenge of transforming business operations through strategic analysis and innovative solutions.

The successful candidate is a dynamic and insightful professional who excels in gathering information and crafting compelling business cases. They possess polished presentation skills, enabling them to communicate complex data and insights with clarity and impact.

Our ideal candidate will possess the following:

• Outstanding communication skills capable of articulating complex concepts concisely, fostering effective collaboration across diverse stakeholder groups.
• Exceptional ability in gathering and interpreting information, with a proven track record of developing compelling business cases that drive organisational change.
• Proficiency in data analysis and reporting techniques, with the ability to integrate complex data into clear, actionable insights.
• Strong facilitating abilities, skilled in leading sessions that promote collaboration, utilising a variety of facilitation tools and technologies to maximise participant engagement.
• A solid understanding of infrastructure operations within the transportation sector or similar industries, enabling practical approach to business analysis.
• An analytical mindset, with a keen ability to critically evaluate data, discern patterns, and derive insights that inform strategic decision-making.
• A critical thinker and a problem solver, employing a range of creative approaches to tackle complex challenges and deliver solutions.
• Demonstrated alignment to V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership, and human rights.

Desirable

• Tertiary qualification in business, engineering, information technology or a relevant discipline
• Advanced Microsoft Office suite of applications – Visio, PowerPoint, Excel, PowerBI, SharePoint, PowerApps
• An understanding of business analysis concepts & techniques outlined in Business Analysis Body of Knowledge (BABOK).
• Experience in an Asset Management, Asset Information Systems position, or industry.

A full position description will be provided to interviewees.

In addition to free Myki travel, we offer:

• Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
• Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
• Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
• Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

How to Apply

Please use the ‘Apply’ button to submit your application, including a current resume.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews, a presentation, and employment references.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.  

Initial queries can be made to Peejay Mijares, Talent Acquisition Business Partner at **************@vline.com.au (please note: applications will only be accepted via the “Apply” link)

The salary range for this role starts at $120,000 inclusive of superannuation. We are open to discussing salary expectations in accordance with the necessary skills, experience, and overall fit for the role.

Applications will close on Thursday, 30th May 2024

V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.