AddressBusiness Analyst
Seven Hills, NSW
- Western Sydney location | Onsite parking | Flexible work arrangements
- Competitive salary + generous employee benefits
- Great company culture | High performing team
Our mission is to be the best hire company in the world. We don't want to be the biggest, we want to be the best. And by being the best, we are committed to sustainable growth and innovation for the benefit of our customers, our people and Kennards Hire.
And with over 90% of our people telling us they think Kennards Hire is a Great Place to Work, we think that's pretty awesome!
Some of the things our people have told us make Kennards Hire a Great Place to Work include: their team mates; the care and inclusiveness we show each other; that our people's safety is a priority; and how everyone works together to live our values. Not to mention the birthday and employee anniversary celebration cakes and BBQs!
About the role
We are seeking a dynamic Business Analyst to join our team. In this role, you will be responsible for capturing, reviewing, defining, and documenting business requirements and associated operational processes. You will collaborate with stakeholders from all business units, Information Technology, and related third parties to effectively document and communicate proposed business changes. As a change agent, you will liaise with all impacted business areas to facilitate effective deployments and modifications to business practices.
Key Responsibilities
- Identify, define, and document business needs and objectives through consultations with stakeholders.
- Work with business subject matter experts to map out both their AS IS and TO BE business process flows.
- Act as a bridge between business stakeholders, Information Technology, vendors, consultants, and customers, ensuring clear communication and mutual understanding of requirements and processes.
- Identify opportunities for enhancing business processes through information systems or non-system changes. Assist in preparing proposals for new systems or operational changes.
- Define and document business requirements for new systems and enhancements to existing systems, ensuring alignment with business needs.
- Compile information into a concise and clear format for management decision-making.
- Develop and execute test scenarios to ensure delivered work meets requirements.
- Develop training curricula and conduct formal training sessions for assigned projects.
- Support the Project Manager in developing presentations and presenting relevant information to stakeholders.
About You
You are a proactive and detail-oriented professional with a knack for understanding and improving business processes and possess the following;
- Tertiary qualification in business, information technology, or a related discipline.
- Effective time management and personal organisational skills.
- Strong understanding of business needs with the ability to establish and maintain high levels of customer and stakeholder trust and confidence.
- Creative approach to problem-solving with the ability to focus on details while maintaining the big picture.
- Strong analytical skills and experience in requirements documentation and process mapping.
- Experience in developing and executing test plans and scripts.
- Experience querying databases, particularly SQL server databases.
- Strong analysis and documentation skills.
- Proficiency with MS Office, Miro, Visio, and SharePoint Online. Experience with JIRA and Confluence is an advantage.
- Experience in developing procedural and training materials.
Why join the family
We are Australia and New Zealand's largest family-owned equipment hire company and our values are at the heart of everything we do; One Family, Fair Dinkum, Taking Hire Higher & Every Customer a Raving Fan
We offer great Benefits & Rewards such as
- Profit Share bonus.
- Paid Parental Leave
- Extensive training and development throughout your career with us
- Career progression and internal transfer opportunities - across state and international borders
- Staff discount rates on our hire gear
- Access to our employee benefits program including discounts on insurance, eye care, travel and more!
- Annual Awards night, Team BBQs and many other fun social events
