Business Analyst and Project Support Officer

We’re looking for a Business Analyst to join our team!

You will have proven experience working on projects as a Business Analyst. Some exposure to IT and/or Quality Assurance projects would be beneficial.

You will have the ability to influence and develop relationships to achieve exceptional results. Your communication skills ensure that you build rapport quickly and in return can easily work with key stakeholders to translate business requirements to meet performance excellence.

About the Role

As a Business Analyst you will be supporting Joblink Plus sites across our entire footprint. You will be part of a dedicated team supporting the operational performance and levels of excellence of our Employment Services, Training Entity, Social Enterprises, and other major contracts.

You will analyse and collate departmental data to ensure that all operational performance is to a high standard in line with Joblink Plus Purpose and Principles.

Responsibilities included but not limited to

• Assist to promote and achieve operational performance to reach committed levels of excellence.
• Maintain a solid working knowledge of Joblink Plus systems and processes.
• Keep up to date with Contractual, Regulatory, and Legislative developments to optimise operational performance systems.
• Assist in the development of Request for Proposals and Tenders.
• Produce business reports on operational performance, trends, and patterns.
• Identify, analyse, and research market and performance trends.
• Identify areas of development and continuous improvement.
• Develop and maintain end user systems, processes, and resources.
• Assist users and work with IT and Quality support teams.

 About us

Joblink Plus is proud to work within the frameworks of Trauma Informed Practice, Ethical Values and with a commitment to Reconciliation.

At Joblink Plus Our purpose is to believe in and provide support to all people, connecting them to the dignity and fulfilment made possible through education and meaningful work.

We offer exceptional working conditions including a fully paid Health and Wellbeing Day each monthly, 13% super contributions along with a paid day off to celebrate your birthday!!

Joblink Plus is a for-purpose, non-for-profit organisation providing employment services and vocational training. We deliver to over 80 communities across rural and regional NSW, covering around 70% of the start, delivering Workforce Australia, Transition to Work, Disability Employment Services and Employability Skills Training and Parents Next. We also support communities through direct contributions, social enterprises, and volunteering, partnering with a range of organisations with shared values.

 Further Information 

If you are passionate about positively contributing to your community and making a difference in your career, visit our website www.joblinkplus.com.au to view a position description.  

There is no formal closing date for this vacancy.  Applications will be regularly reviewed when received by Joblink Plus.  The recruitment process will proceed with applicants who have the necessary skills and/or qualifications.  It is therefore in your best interest to not delay in applying for the role would you be interested. 

At Joblink Plus we embrace diversity and encourage applications from candidates with varied backgrounds. Our people proudly reflect the local communities we work with. 

Further enquiries should be directed to our HR team on (02) 6764 6***.