Business Analysts

Australian Citizens with the ability to obtain Baseline Clearance residing in Australia only respond.

• Contract start 01 March 2024 to 12 months, 2 x 12 months extensions.
• Australian Citizen, Ability to obtain Baseline Clearance, Canberra, or Offsite role.

Send your responses to
Overview
The CIO Division provides a range of enabling services and operations delivery to the department and to Australian businesses and is seeking to engage multiple experienced and motivated Business Analysts (3 x Senior BA and 1 x Junior BA) to assist with the delivery of various ICT Projects across the Division. Applicants with more than 2 years' relevant experience can apply for Senior BA roles, applicants with less than 2 years' experience may be considered for the Junior BA role.
As a Business Analyst, you will have demonstrated experience:

• delivering under an Agile methodology, or proven ability to quickly adapt to and successfully deliver outcomes in a new methodology.
• facilitating workshops, including those to identify business needs, monitor and collate data and identify competing demands.
• eliciting and documenting the detailed IT business requirements including those that specify the changes to processes, systems, people and information.
• capturing and analysing data related requirements and produce deliverables in accordance with the project schedule.
• achieving agreement and the formal sign-off of requirements by stakeholders and governance groups as required.
• constructing documentation to support the requirements definition, e.g., requirements specifications, process maps, service design artefacts, functional and non-functional requirements, change management implications, data and reporting considerations.
• conducting stakeholder engagement activities to develop the requirements and desired outcomes.

The following skills and experience will also be highly regarded:

• Provide guidance on solution capabilities and constraints available related to the implementation of platforms.
• Knowledge of and demonstrated experience working with and implementing other ITSM platforms for Government.
• Prepare and execute test scenarios/test cases.
• Conduct functional testing and assist business areas with User Acceptance Testing (UAT) where necessary.
• Knowledge of and demonstrated experience working with Dynamics 365 applications with external portals.
• Experience using project management tools like Visual Studio or Azure DevOps.

Every application requires to address selection criteria as part of application submission.
Please provide a one page abstract statement addressing the requirements of the role (approx 500 words)