Are you ready to lead and inspire within one of Australia's most beloved quick-service restaurant chains? El Jannah is on the hunt for an experienced and passionate Franchise Business Consultant to join our growing operations team. With 25 years of bringing simple, delicious Lebanese-Australian cuisine to our loyal customers, we are looking for someone who shares our vision and drive.
About the Role
As a key player in our team, you will be responsible for implementing systems and tools in our restaurants, coaching teams on operational excellence, and supporting our Franchise Partners. Your goal will be to ensure exceptional customer experiences while maximising return on investment for our partners.
Key Responsibilities
- Support and coach new and existing Franchise Partners and Restaurant Managers.
- Provide leadership in the development and monitoring of store operations.
- Foster strategic relationships and identify business opportunities.
- Ensure adherence to HR policies and procedures.
- Stay current on operational processes and procedures.
- Uphold high standards of quality assurance and compliance across all restaurants.
- Analyse and act on financial performance of stores.
- Collaborate with Franchise Partners to develop strategic succession plans and identify future Restaurant leaders.
Requirements
- At least 3 years of multi-site management experience in QSR or hospitality.
- Strong influencing, negotiation, and conflict resolution skills.
- Solid financial and commercial acumen.
- Exceptional communication and leadership skills.
What We Offer
- Annual KPI bonuses for meeting targets.
- A vibrant, dynamic work environment.
- Ongoing support and opportunities for personal development.
- A chance to make a meaningful impact in the QSR industry.
Ready to make a difference?
If you’re hungry for a new opportunity and believe you have what it takes to thrive in this role, submit your updated CV through the provided link. Join the El Jannah family today!