AddressAbout The Role:
Directwire is seeking for Business Consultant (Org and Methods Analyst) to join the business. The ideal candidate will be responsible for conducting comprehensive work studies, analysing existing procedures and recommending improvements to enhance organisational efficiency to meet customer demands of service excellence and business requirements for efficiencies.
Location:Parramatta,NSW
Objectives of this Role:
- Preparation of strategies to outline business direction for next 3-5 years
- Analyze current business processes, workflow charts, reports, manuals and lead and/or facilitate continuous improvement initiatives using recognised continuous improvement methodologies that deliver sustainable operational improvement.
- Develop and implement process maps to optimize efficiency.
- Develop plans and programs for change implementation in the organization including improvement of workflows and procedures.
- Collaborate with stakeholders to elicit requirements to understand and analyse business problems, collate needs and recommend fit for purpose solutions.
- Support business in creating short and medium-term strategic plans.
- Reduce operational waste of company resources. E.g. re-work.
- Interact with staff at all levels to understand current systems and observe operational procedures.
- Advise on business restructuring having regard to current and future market trends.
- Identify potential risks associated with process changes and propose mitigation strategies to safeguard the organization's operations.
- Review operating procedures regularly and advise on any deviations from established standards or procedures.
- Improve customer experience and satisfaction levels.
- Attend regular project meetings with all departments to ensure implementation and change reviews are completed thoroughly.
- Measure department KPIs and success to ensure new methods are being adhered to.
Skills and Qualifications:
- Minimum 2 years of relevant Australian work experience
- Master’s degree in Business Administration or related.
- Proficient in Business intelligence tools.
- Proven experience in organisational analysis, process improvement and project management.
- Proficient in writing systems and procedures
- Previous experience in change management is desirable
- Strong research, analytical and problem-solving skills
- Excellent verbal and written communication skills with the ability to communicate complex issues clearly to a range of stakeholders.
- Familiarity with business management software such as CRM and ERP
- Experience with cloud migration implementations
- Client\Stakeholder management experience
- Knowledge of continuous improvement methodologies such as Lean and Six Sigma.
Salary:
$80000 -$90,000 Plus Super
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $80,000 - $90,000 per year
