Business Development Specialist, Oem & Commercial Supply

Job Description

Position objective:

This position will have ultimate responsibility for driving growth of the OEM business through acquisition of new customers and expansion of business with existing customers, in line with the growth expectations established through annual operating planning. This will include representation of all relevant product categories within Biosciences, across diagnostics and life science tool customers, for commercial use applications.

Key functions of position:          

• Develop and implement a territory plan for OEM and Commercial Supply for accounts in designated territory, that aligns to the business unit’s strategies as well as local markets focus areas

• Identify and evaluate new business opportunities within account base and within geographical territory to supply products and capabilities to other companies for use by them on a commercial basis

• Develop productive client relationships in multiple functions (e.g. R&D, production, procurement, marketing, QA/QC, regulatory affairs, technical operations etc.) and at multiple levels (e.g. scientist, project manager and procurement)

• Maintain relationships, agreements, forecasting, and pipeline activities for a certain set of accounts within the geographical territory

• Align and coordinate cross-functional teams to complete prioritized business opportunities that includes sales, manufacturing, legal, licensing, marketing, R&D, etc in EMEA and the US. Coordinate effective customer visits by colleagues who are authorities in technologies and project execution from global production and R&D sites

• Collaborate with senior field based colleagues as well as business unit partners to develop business/partnership frameworks for long term mutually beneficial customer partnerships. Make informed judgments of value to the customer upon which to develop financial terms for highly customized products, for which easy benchmarks are often unavailable

• Assist and on occasions articulate business terms and conditions of Commercial Supply agreements to achieve both profitability goals and customer happiness

• Understanding of and act in accordance to applicable licenses and intellectual property, as well as monitor and handle contracts and relationships with clients and possibly the company’s in-licensing team

• Coordinate support to fulfill client needs, respond to inquiries, and resolve problems in a timely manner, investigating product issues and ensuring satisfactory resolution of customer complaints

Nature and scope of position:

• Exercise high-level judgment on selecting accounts to target for strategic relationships, selecting decision makers to involve, and when and how to prioritize Commercial Supply offering across the product and IP portfolios for specific account situations

• Exercise good judgment on how to navigate customer organizations and internal team dynamics, as it has high impact on organization's image with customers, internal efficiency, and profitability

• Ability to collaborate with all levels inside and outside the company, including seniors.

• Ability to optimally engage with and influence potential clients, partners and internal colleagues is required.

• Highly motivated and self-directed requiring minimal direction including the ability to balance multiple projects simultaneously, where ability to shift priorities and work at a rapid pace is required

Qualifications

• Bachelor’s degree in any life science field, or the equivalent combination of education and experience

• Basic knowledge of Molecular, Protein and Cell Biology, and ideally of Biosciences product offering

• Ability to work well in an international team and matrix environment

• Proven high level proficiency with computer applications, (MS office)

• Excellent communication: where strong writing, articulating and listening skills are required

Working Conditions

• Flexibility to work varying schedules and hours as needed, due to frequent communication with teams in US and EMEA

• Infrequent travel is required for this role (up to 20%)