Address- You are an experienced Insurance Professional with General Insurance or Business Insurance experience
- We are a high performing Retention & Growth team in Digital SME located throughout Australia
- Together we will redefine how Australia's Small Businesses and clients deal with insurance online
- Hybrid role - work from home and the office
The Opportunity
This opportunity sits within our Affinity & Small Business team, who are supporting retention and growth for Australia's Small Businesses and clients through a new digital experience within Aon.
Be part of this exciting new journey, take the next step as a Broker as you focus on educating clients on risk and insurance products, submitting, and brokering business, presenting, and closing opportunities and servicing accounts.
You will work with awesome people and be supported to build your skills and confidence through initial training and ongoing development in this new operating model. You will be contributing to positive client outcomes every day.
We are a diverse group of people who care for each other as much as we care for our clients. You will have the opportunity to build a strong career within Aon with the knowledge and skills attained in this role.
Aon Is In The Business of Better Decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
Role Responsibilities
- Process volume insurance policy renewals for existing Business clients
- Communicate with clients through emails and inbound and outbound phone calls
- Negotiate insurance policy terms with internal and external Underwriting staff
- Cross sell and upsell insurance products and services to clients
- Achieve personal and team retention targets
- Partner with clients and colleagues across the business
- Multi-task whilst navigating a range of complex technologies including Salesforce
- Research the market to develop a good understanding of client needs, industry risk and business environment
- Participate in training and mentor sessions to develop technical knowledge
About You
Our ideal candidate will relate to the following:
- Experience in Insurance Broking, Financial Services, Health Funds, Customer Service or similar organizations servicing large client volumes (highly regarded)
- Experience operating in a retention or sales environment whilst achieving KPI's (preferred)
- RG146 Tier 1 Insurance Broking or willingness to obtain one (preferred)
- Comfortable analysing information and data to find opportunities
- Self driven towards setting and achieving goals and making a difference
- Excellent communication skills (verbal & written)
- Strong attention to detail and able to meet timelines
- Ability to work in a fast-paced environment
- Initiative and problem-solving skills
- Keen to learn and able to make sense of information and learn systems and technologies quickly
- Strong MS Word and Excel skills
- Knowledge of Salesforce (highly regarded)
How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
If this sounds like the role for you, then we would love to hear from you. Apply today!
How to apply:
Please submit your up-to-date Resume by clicking on the APPLY NOW option.
To learn more about the Aon please visit our careers site: www.aoncareers.com.au
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