Business Intelligence Manager

We are committed to providing services for people with low vision or blindness by tailoring solutions to help overcome barriers and build independent and fulfilling lives.

We are united in our shared mission of creating opportunities, championing the rights of people with low vision or blindness, and building communities who share our mindset and ambition for accessibility and inclusivity.

With a strong culture of innovation, learning, flexibility and belonging, we live our values and allow our team members to be the best version of themselves inside and outside work. 

Key accountabilities:

• Leading the design, delivery and maintenance of the Business Intelligence function to support organisational priorities.
• Develop, Implement and maintain a suite of reports and KPI dashboards
• Provide high level conceptual expertise and maintain, define and promote best practices, process and principles for data warehousing, reporting and analytics.
• Present key findings of analysis to ELT to support different areas of the business
• Deliver analytics & reporting to meet marketing and product needs
• Work with internal stakeholders and third parties to develop, maintain and improve a customer reporting suite
• Ensures the scope of the Business Intelligence and analytics initiatives are aligned with business priorities.
• Monitoring, tracking and reporting functional performance and the realisation of defined business benefits.

Key knowledge & experience:

• Qualifications in business, finance, management, information systems or equivalent or extensive relevant experience
• Demonstrated strategic focus with capacity to shape and drive vision and ability to assume responsibility and accountability for advancing Business Intelligence objectives.
• Strong experience working within data management and leveraging data and insights to identity opportunities to lift organisational performance, improve client outcomes and increase revenue.
• Extensive experience and comprehensive working knowledge of Business Intelligence and data warehouse environments including reporting and analytics.
• Demonstrated experience with data applications, solutions, and tools such as Power BI, SQL Server  
• Demonstrated experience in all applicable data privacy laws and regulations. 
• Outstanding interpersonal, communication (written and verbal) and liaison skills, and well-developed ability to engage and negotiate with internal stakeholders.

Also Desirable:

• Experience in a medium sized company operating in the NFP sector with a focus on fundraising, human services and disability services.

Some of the benefits that Guide Dogs offer: 

As a member of the Guide Dogs team, you will have access to a wide range of benefits tailored to your needs.

• A competitive remuneration package is available commensurate with skills and experience, which includes tax free salary packaging of up to $15,900. 
• EAP - Get support when you need it with Employee Assistance Program counselling sessions.
• Me Days – Receive two paid days per year to support your health and wellbeing.
• Paid Parental Leave – take time to bond with your new child with 13 weeks paid leave.
• The option to purchase up to 4 weeks additional leave each year.
• Employee benefits program and Reward and Recognition program.
• Annual flu vaccinations. 
• Support for your professional development including paid study leave and educational assistance.
• Join an organisation that makes a meaningful and positive impact on our society.

Guide Dogs NSW/ACT are proud to be an inclusive workplace that reflects our clients and the broader community and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We offer equal employment opportunity regardless of your disability, gender or gender identity, race, religion, sexual orientation, age, marital or domestic status, carer status, or political opinion.

If you require an adjustment within the recruitment process, please contact ****@guidedogs.com.au to inform us of your preferred method of communication.