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Form of workOversee Jetstar’s third-party Cabin Crew suppliers in domestic and international marketsEnsure optimum and consistent performance of supplier service provisions to JetstarPermanent, full-time opportunity, based in MelbourneThe Business Partners Manager is responsible for the operational oversight of Jetstar’s third-party cabin crew suppliers, in Australia and overseas; ensuring optimum and consistent performance regarding safety, engagement, customer advocacy, and operational performance. The role will implement and manage effective SLAs and performance frameworks to drive performance and continuous improvement culture that ensures the delivery of supplier service provision to Jetstar. The day-to-day responsibilities will involve managing relationships with domestic and international third-party suppliers and supporting crew base operations across 4 countries (Australia, Singapore, Thailand and Indonesia).
Frequent travel interstate and overseas and flexibility to work with different time zones will be a requirement of this role. Key Responsibilities: Develop a deep working knowledge of third-party suppliers, the local market and communitiesDrive alignment, highlighting similarities and differences and putting action plans in…
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