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Form of workThe Tuart Lakes Lifestyle Resort is located in a stunning bush setting in Baldivis and boasts luxury facilities for its homeowners.
To ensure we provide service in line with resort style living, we are seeking a part-time (25hr/wk) customer service superstar.
What we are looking for:
A person who has integrity, loves working with people, enjoys variety in their working day, who is always ready to help others and go the extra mile if needed.
Skills Required:
- A warm and inviting manner and the ability to develop a rapport with our existing Homeowners, new clients and contractors.
- Comprehensive customer service experience.
- Excellent listening and verbal communication skills.
- Experience with data entry and accuracy in doing so.
- Exhibit objectivity, dependability and the capacity to multi-task.
- A good understanding of accounts processing and budgets.
- Excellent time management and organisational skills.
Key to success in this role will be the following:
- Absolute passion for the customer experience and a strong desire to help our existing Homeowners and new clients achieve their dream lifestyle.
- Assisting customers in the practical steps of transitioning from their current home to our lifestyle villages.
- Assisting our existing management team in the administration and operation of our villages.
- A positive and enthusiastic attitude.
- Previous administrative and customer service experience in any industry, however real estate or retirement village experience will be looked upon favourably.
You will also need to show us:
- Motivation and be customer focused.
- That you love creating solutions to challenges and supporting the whole team’s success.
- Sound MS application skills (Word, Excel, Office).
- Professional presentation.
- Work autonomously as well as a team player and be flexible with duties.
- Capacity to assist our management with the co-ordination of the construction of our new homes.
- Capacity to assist our sales team achieve the growth targets of the Village.
You’ll be part of a fantastic local team, who will be there to train and support you along with our head office Operations, Sales and Marketing teams.
This role is is part-time at 25 hours per week.
We provide an excellent product and Lifestyle for our clients and need quality people to be part of our team.
What we need from you:
If you share our ambition and wish to be a valued member of our team, please submit your resume and covering letter via Seek.
Applications close COB Friday 12 April 2024.
Serenitas Management Pty Ltd reserves the right to commence the selection process at its discretion and will only accept applications from persons with the right to live and work in Australia. We are an equal opportunities employer.
