Business Support Officer

• Permanent Part Time, 30.4hr week / 4 days per week
• $43.31/hr base + Super (Up to 14%) + Leave Loading
• Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

Your opportunity:

We have an opportunity for a Business Support Officer to join our Service Delivery Group.

Working alongside the General Manager, the purpose of this role is to provide the General Managers and enabling teams with a high standard of pro-active administrative, secretarial, project and executive support to enable the efficient and effective operation of Service Delivery.

Some of your responsibilities will include:

• Proactively plan and organise the workflow through the General Managers office to meet business objectives, ensure set priorities are brought to the leaders attention and outgoing work is appropriately coordinated.
• Provide appropriate advice and information to managers and staff within Urban Utilities in a professional manner, and maintain effective relationships with key stakeholders, to enhance public perception of the organisation and the group and maintain confidentiality.
• Provide the General Managers with high level administration support by applying initiative to monitor, respond to and action e-mails, correspondence and telephone requests, informed by sound knowledge of business objectives and programs of work.
• Provide administration support and assistance to the General Manager, direct reports to the General Managers and colleagues, to achieve the organisation’s business requirements to the level of excellence and competency.

You’ll find more details in the position description here  Service Delivery - Business Support Officer – 2976.1 - 20240216.pdf

About You

We are seeking candidates who are passionate about shaping our future, and ideally have the following qualifications, skills and experiences: 

• Previous PA, EA, or business administration/ support experience in multi-faceted, fast paced, and dynamic organisations.
• Can build meaningful partnerships and relationships with key stakeholders whilst working collaboratively to meet shared objectives.
• Must be well organised, have expert time management skills, and will bring a sense of energy, urgency, and enthusiasm to the role.
• Tertiary qualifications in business or administration seen as desirable although not essential.

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you.  Speaking of which, here’s just a sample of the benefits we offer our team:

• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family 
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Visit our website to learn more about us at www.urbanutilities.com.au

How to apply

Click on the ‘Apply” link below to complete your application.

Please note: applicants will be required to undergo a Pre-employment medical & National Police History Check and other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at careers@urbanutilities.com.au