Address About the roleIn this role you will be working in the Community Safety & Regulation team, providing administration support across the unit. This is a fast paced role, that will require a high level of organisational skills. You will primarily be involved with data entry, processing a high volume of permits and applications , producing internal reports, answering phone calls from the general public and managing the customer enquiry inbox. You will also be required to liaise with a number of different departments throughout council.
You will be part of a hard working and dedicated team, who are committed to providing quality service to the community.
Work type: Permanent Full Time
Classification: Band 4 $69,560 - $74,316 (pa plus super)
Key responsibilities include:
Respond to technical enquiries in relation to the Community Safety & Regulation operations and other related activities.
Assist in the establishment, development and maintenance of systems and procedures to ensure that the department’s corporate and statutory requirements are met.
Assist in the development and maintenance of databases.
Prepare reports, correspondence and presentations.
Assist with basic research projects, as requested.
About youTo be successful in this role, you will have previous experience in an administration role, along with customer service experience and dealing with the general public. You will have an eye for detail, be able to trouble shoot issues and come up with solutions, work autonomously and always look for continuous process improvement.
Essential Experience:
Demonstrated experience in an administration role.
Well developed research, analytical, interpretive and problem solving skills.
High level of customer service skills.
Well developed literacy, numeracy and oral communication skills.
Ability to work without supervision in a team environment and to organise and manage own time to achieve targets within a set timetable.
Preferred candidates will be require to undergo a National Police Check as part of the recruitment process.
If this sounds like the role for you, then click apply now!
Create our future together at the City of Greater GeelongAt the City of Greater Geelong, we are committed to working together for a thriving community. We do this by delivering over 130 services to our rapidly growing population and working hard to protect and improve what it is that makes Greater Geelong on Wadawurrung Country such a great place to live, work and study.
We’re going through an exciting period of change that will help us serve our community better. From digital modernisation to the contemporary, sustainable office we've built in Central Geelong, now more than ever is a great time to join our team at the City of Greater Geelong.
Our Community is made up of diverse people from all walks of life, and it’s important to us that our workforce represents and celebrates this strength.
We encourage great people from all backgrounds to join us. We encourage authenticity, because inclusion makes us stronger.
If you’re excited about working together to create a Clever and Creative Greater Geelong, and joining a workplace where all people can thrive, then hit apply – we’d love to meet you!
We particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds and people with disability.
A career with usCentral Geelong-based City employees are now based in our new Civic Precinct, Wurriki Nyal. Meaning ‘speak and talk together’ in local Wadawurrung language. Wurriki Nyal sets the benchmark for what a sustainable, inclusive and culturally safe workplace can be, including industry leading sustainability standards, a flexible and people-focused design, safe and inclusive spaces and public realm.
We’re committed to supporting better accessibility for our customers and our people. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.
We offer:
salary sacrificing and novated lease options
cultural and ceremonial leave
study leave
paid parental leave (16 weeks primary and six weeks secondary) and superannuation payments on all 52 weeks primary parental leave
IVF, surrogate and miscarriage bereavement leave
training and career development opportunities
a healthy and safe environment
our employee wellbeing program
corporate membership rates at Swim Sport and Leisure facilities
unlimited access to LinkedIn Learning
Applications and EnquiriesClick the Position Description link to view more information about this position.
Applications close: 11:55pm Wednesday 13 March 2024.
Position Description (Word Version)
Position Description (PDF Version)
Enquiries: Brooke Johnson | Team Leader Registrations, Licensing & Business Support | 52724518 | BrookeJohnson@geelongcity.vic.gov.au
Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.
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