Business Systems Improvement Coordinator

Business Systems Improvement Coordinator

Location | Location Flexible – Armidale, Erina, Newcastle, or Tamworth  

Hours | Full-time (1.0 FTE/ 38 hours per week)

Application close date | 5pm Friday Wednesday 15th May 

Annual full-time equivalent salary | $89,352- $97,189+ super + salary packaging*

Join the IMIT team to support the HNECC PHN’s purpose of increasing equity of access to primary care services for people living in the Hunter, New England and Central Coast regions.

Why work for us 
We are a values-driven organisation and are proud of our culture and the benefits we offer. We employ highly motivated and passionate people who work together to deliver innovative, locally relevant solutions that measurably improve the health outcomes of our communities. Our values are the basis of everything we do including how we work with each other and the way we connect with our industry partners and the wider community.  We are proud to have been recognised by the 2023 Australian Business Awards as an Employer of Choice. Being an Employer of Choice means that the PHN has been recognised nationally as a well-managed, high-performing, industry-leading organisation that provides a stimulating and supportive workforce.

We pride ourselves on being supportive and flexible and offer a great range of benefits including: 

• Salary packaging up to $15,900 (Less tax can mean more take home pay). 
• Up to $2,650 of pre-tax income can be used to pay for entertainment expenses (meals, holiday accommodation etc.).
• Hybrid model of working from the office and home – wfh up to 60% of working hours
• Professional development / Education & Training opportunities.
• Corporate Fitness Program (Fitness Passport - access to 650 Gyms & Swimming Pool Facilities).
• Assistance Program support (EAP).
• Health & Wellbeing Initiatives including 2024 Pride in Health & Wellbeing membership.
• Safe driver training.
• Collaboration with passionate like-minded professionals.
• Additional Leave for family & community responsibilities.
• Additional leave between the Christmas and New Year period.
• A supportive team environment.
• Ability to purchase additional leave.

About the role 

 This position will be reviewing our key organisation wide information systems and infrastructure to ensure they are fit for purpose. The Business Systems Improvement Coordinator will primarily undertake the project management of the PHN’s information management systems review, including the new CRM system implementation and ISO 27001 accreditation. This position will involve facilitating and leading business process improvement with key stakeholders to identify and eliminate unnecessary complexity and duplication within information management and business processes across all areas of the PHN. 

The successful candidate will have:

• Project and Change Management qualifications and/or 5 years experience.
• System Administration qualifications and/or 5 years experience working with applications in an administrator capacity. 
• 12 months experience in designing or implementing continuous improvement programs and frameworks.
• Exceptional verbal and written communication skills and the ability to liaise with various internal and external stakeholders to achieve organisational goals and performance.
• Demonstrated ability to analyse data from a range of sources and systems and develop solutions which can be implemented to drive improvement.
• High level computer literacy with a range of software packages including but not limited to Microsoft 365 Suite.

How to apply:

• Please address the selection criteria in your cover letter. You will find the selection criteria in the position description which can be found after clicking "Apply" in the supporting documentation section.
• Submit your cover letter and resume to the PHN by hitting the "apply now" button.

For more information, please contact Jason Rumianek, IMIT Manager on 02 4088 5***. 

Our Commitment to Diversity 
We believe that our differences are what make us great. Whatever our race, gender identity, intersex status, ability, religion, beliefs, or sexual orientation. We are on our journey to continuously work to call out bias and celebrate workplace inclusion as guided by our Diversity, Inclusion and Belonging strategy.

Additional Information
*Salary: This role is classified as Grade I – M  within our Enterprise Agreement and the rate will be dependent on skills and experience/qualifications. New appointments are generally between grade I – K. 
 
The current PHN policy requires employees to have received 3 Primary doses of an approved COVID-19 Vaccination.