Address TE Connectivity's Product Management Teams manage all aspects of a product, from driving new product development to manufacturing to marketing. They are responsible for overall product strategy, business leadership and capacity plans in order to meet sales and profit targets.
Job Responsibilities
Product Specialist for TE Cable Accessories products including understudy High Voltage Cable Accessories portfolio.
Support both Australia and New Zealand for product specification, sales, applications, and reporting.
Take ownership of maintaining and creating Cable Accessories kits, including prescribing Bill of Materials, and creating installation instructions
Train internal and external customers on product offering and applications via presentations in seminars, lunch & learns, conferences, product installation and job site visits
Maintain training register and organise annual product training sessions with sales team
Assist in the analysis of daily managerial situations impacting the assigned product lines in ANZ. Examples include:
Interpret customers' specifications and provide technical product support. Answer detailed customer questions on product including test data, product components, and manufacturing practices and processes.
Gathering product specification and product attribute information as an input for new product development
Pricing analysis in preparation of newproduct introduction , price changes, response to special pricing requests
Performing product cost analysis if necessary.
Collaborate in assuring products meet applicable standards
Follow the creation of new part numbers.
Support in the development and implementation of product testing, inventory management, product rationalization, cost reduction,
Support Product Manager in issuing product change notices and material change orders
Support CA Portfolio growth plan in ANZ region, as per business objectives.
Support business plans for ANZ specific products.
Support in the development and implementation of product testing, inventory management, product rationalization, cost reduction
Support with gathering technical information to justify product line additions or re-positioning, i.e. cable ranges, materials, installation time, application details, price, etc.
Develop specification and sales support materials including but not limited to installation instructions, brochures, catalogues, data sheets, cross references, etc.
Gather product-related customer feedback and ensuring customer satisfaction.
Maintain industry, technical, application knowledge and other skills to increase personal effectiveness.
Travel domestic and/or international – customer visits, association presentations, field training when required, etc.
Support in analyzing product performance returns for evaluation with engineering, generate written customer reports, and properly communicate findings to global product management
Support with coordinating prototypes for testing with engineering and provide technical assistance to design feasibility and make recommendations for necessary changes
Reporting tasks:
Responsible for keeping HRPM informed of the progress, status and direction of assigned product lines.
Support in driving monthly call with sales for Reporting progress: scorecards, project pipeline, backlog.
Attending the following monthly review and reporting processes (sometimes out of office hours):
Scorecard reporting (monthly)
Revenue, (booking, billing & backlog)
Standard margin
TEBIT tracking and ideation. (monthly)
PFO, slow moving inventory process. (monthly)
KPIs:
Revenue target as signed
NPS
Standard Margin
Product Training Sessions
PFO Reduction
Job Requirements
Cable Jointing experience highly regarded
Tertiary qualification in Electrical or mechanical Engineering, preferable in medium &/or high voltage or power technology.
At least 5 years of industry experience.
