AddressLo Quay River Cafe is a well known established food and coffee hub on the Canning River front. We open 7 days a week including public holidays and have a dedicated following for our coffee, food, cold beverage options and our wonderful team of service professionals.
We are offering the rare opportunity to join Lo Quay's management in a hands on capacity, inspiring the team, making exceptional standard coffee, directing and training staff, providing a superior level of customer service and adhering to guidelines with rostering and ordering.
Your responsibilities will include:
- Presenting coffee, food and cold beverages to a very high standard
- Opening / or closing the cafe daily including cash up, lock up and checking all prep and cleaning is ready for upcoming service
- Use and administration of online bookings system (Nowbookit) and online ordering platform (me&u)
- Managing staff hours according to business peaks and quiet times
- Rostering and management of a staff of approx 15 employees, including leave requests, training, upskilling and performance management
- Ordering of FOH items such as cakes, packaged drinks, consumables
- Shift management ensuring each service is organised, well run, and complaints are dealt with promptly and to the customer's satisfaction
- Communicating with payroll contractor reporting weekly timesheets, invoices and general bookkeeping comms
- Communicating with business owners daily
- Positive outlook and can do attitude
- Weekend work is an essential part of this role
We require you to confidently present your experience as follows:
- Demonstrated experience in a busy F&B venue
- Exceptional barista skills and the ability to handle very busy weekend service
- Ability to deliver high level of customer service and support junior employees in prioritising customers
- Ability to confidently manage people in a kind, assertive manner
- Availability for a variety of shifts including weekends
- Exceptional written and verbal communication
Lo Quay offers you a competitive salary, beautiful riverside location to work, security in your employment and an ever-changing day at work full of fun and hard work. Regular salary reviews are conducted and you are rewarded for your amazing efforts.
Apply now. *****@loquay.com.au
