Call Centre & Direct Marketing Consultant

Us

Travel Auctions is a South Australian family owned and operated company, offering short-duration holiday packages throughout Australia since 1992.  We have sent over a million Australians on short-stay holidays in cabins on the coast, B&B's in the outback, houseboats on the river, and everything in between … for the price they want to pay.  And behind all those little (and big) wins, loyal operators, cheeky bids and much-needed breaks is a family that has passed the baton on to the next generation and a 10+ strong team of passionate staff.  It's like one big, extended family.

We have recently embarked on a new and exciting chapter in our long history; adding cruising, rail and touring, hotels and resorts, international travel and so much more to our already extensive inventory.  With growth comes expansion and we are seeking an energetic, enthusiastic and motivated person to join our team.

You

• Ideally have Call Centre experience, though not essential
• Have a proven track record of selling to an extensive database of known buyers
• Are mature, confident and have an excellent telephone manner
• Have flexibility with regard to your availability
• Have knowledge of and competency in computer use (ours is a bespoke, user-friendly IT system)
• Have a good grasp on Australian geography
• Have the ability to learn and follow instructions, and work autonomously

The Job

• Accept bids on advertised Travel Auctions' packages
• Accept payment on successful bids
• Field general enquiries from customers
• Address any concerns arising from a successful bid
• Call an in-house database of customers to promote and sell packages
• Some sales support and administration, as necessary

The Benefits

• Working for a company with 30+ years' experience and a loyal following of tens of thousands of customers
• A great work environment with a like-minded team
• Central location with parkland views
• Fixed fortnightly roster, subject to demand

The Details

• The role offers up to 30 hours per fortnight, with a combination of mid-week 7.5 hour shifts, regular 3 hour shifts and some 6 hour afternoon/evening shifts, including some weekends.  Flexibility is essential.
• On-line applications only