AddressLocation: South Perth, WA
Company: My Implant Dentist
About Us:
My Implant Dentist is a leading cosmetic dentistry brand with a strong presence across Perth and Queensland. We are experiencing rapid growth and success and are seeking a driven & enthusiastic Call Centre Operator to join our business.
We pride ourselves on delivering exceptional dental care and advanced cosmetic dentistry solutions. Our commitment to innovation and patient satisfaction sets us apart in the industry. We are seeking someone who can motivate, inspire and lead our outbound telemarketing team and take their success to the next level.
Key Responsibilities:
- Working as part of our sales team you will be the first point of contact for our future and current customers.
- Provide a superior level of customer service to customers by responding to, and resolving, customer queries.
- Respond to customer questions in a timely manner, verbally or in writing, through various channels, including telephone, email, website and social media in a timely manner.
- Perform ad hoc administrative tasks as needed
About You:
To be successful in this role, you will need to demonstrate that you have:
- Previous experience working within customer service or sales roles.
- Motivated by KPIs and working in a structured environment.
- A confident and professional telephone manner.
- High level verbal and written communication skills.
- Fluency in spoken and written English language.
- Confident with technology
- Self-motivated, detail-oriented, and highly organised
- A values-driven approach to work
