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Form of workFounded in 1989 we have grown from one dealership in QLD to become Australia’s largest motorcycle and accessories retailer listed on the Australian Stock Exchange. With stores in QLD, NSW, ACT and VIC we’re able to provide you with endless career opportunities.
The Call Centre Operator for our Service Department will liaise with customers to ensure their next service is booked at their local dealership.
What we offer:
- A competitive base salary.
- Monday - Friday. Potential for ongoing position.
- Paid training with ongoing mentoring and development.
- Career opportunities with Australia’s most exciting and vibrant motorcycle and accessories retailer.
- Staff pricing on new & used motorcycles, parts & accessories.
The position:
- Managing inbound and outbound calls to make appointments for customers whose next service is due on their motorcycle.
- Calling existing customers only. No Cold calling.
- Work closely with Service Department Managers to assist growth.
- Refer customer complaints to management and assist in resolution.
About you:
- Automotive background is preferred. Would suit a Service Advisor looking for a change from a customer facing role.
- Proven ability to build and maintain customer relationships.
- Self-motivated to meet and exceed targets.
- Ability to actively engage customers over the phone.
- An interest in motorcycles would help you enjoy the role more, but not essential.
Please apply via Seek.
