Call Centre - State Government Contracts

This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options.About the roleJob Title: Call Centre OperatorLocation: Regents Park - Full time in the office Contract Duration: 3 months with potential extension Salary: $35.01 + Super The position requires the staff member to be working shift work on a rotating roster and will be operating 10 hours a day / 7 days a week / 24 hour availability.Key Responsibilities:To take incoming calls and record absence in multiple computer systemsHigh level administrative support to the rostering, deployment and People Hub teamAccurate data entry into various rostering systemsProcessing, updating and working on shift absence on Excel SpreadsheetsCommunication with staff at all levels of the organisation both in person and over the telephoneSkills:Strong written and verbal communication skillsExcel Skills necessaryAbility to multitask and handle multiple enquiriesExperience with technology and computer systemsPrevious experience in administrative and customer service roles Flexibility Benefits:Opportunity to work within the NSW GovernmentWork life balanceSupportive and collaborative work environmentTo apply for this role, please submit your resume and a cover letter addressing the key responsibilities and requirements of the position.For additional information please contact marcin.sajna@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.