Case Manager- Housing And Homelessness (Logan And Redlands)

Job DescriptionSupport people at risk of homelessness through providing planned support, case management and advocacy. The aim is to maximise individuals and family's capacity to be independent, self-reliant and connected to appropriate social and community supports. Support is person-centred, proactive, reliable, comprehensive, flexible and practical that is delivered in a manner that is respectful of the dignity and privacy of individuals.The Case Manager role is responsible for coordinating and providing care that is reliable, timely, effective, safe, equitable and client centred, providing a customer first experience. The Case Manager is responsible for providing support to a range of individuals and families to sustain their housing in the service agreement target regions delivering holistic & strengths-based case management, information & advice, as well as referrals out to appropriate services.Essential: * Degree qualifications in human services or a related field required with the required level of experience.

• Demonstrated experience working with families and individuals at risk of homelessness or homeless using trauma informed, person centred case management principles in an identified framework or model of practice.
• Demonstrated high level communication and interpersonal skills including experience in engaging and working with diverse people with varied needs, including but not limited to mental health, domestic and family violence, financial stress, substance use, home management and barriers to employment/education.
• Demonstrated ability working within a values-based organisation, supporting positive team functioning, working collaboratively, flexibly and respectfully, fostering inclusion and diversity.
• Demonstrated ability to work as required with minimal supervision to achieve client and program goals.
• Demonstrated experience in establishing and maintaining agency network relationships within the human service environment to better meet client needs.
• Understanding and commitment to social justice principles, confidentiality and privacy.
• Demonstrated effective PC skills including MS Office, reporting and other related applications packages.
• Current Suitability Card for Child Related Employment ("Blue Card") or ability to obtain
• Proof of Vaccination Status as required by Legislation, Health Directives or WMQ Policy throughout employment and prior to commencement.
• Current Driver's Licence and willingness to drive in the course of work.
• Relevant probity checks required by legislation and WMQ policy.

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