Case Manager

There are two Innisfail permanent positions available. Applicants from the Innisfail/Cassowary Coast area are particularly encouraged to apply.

Community Corrections staff aim to protect the community and reduce re-offending by supervising offenders in the community in which they live and encourage offenders to adopt more pro-social attitudes and behaviours.

A base grade Community Corrections Case Manager ensures a high level of community safety through ensuring offender compliance with the reporting requirements and conditions of community-based orders through supervising and case managing offenders.

In this role you will:

• Ensure supervision of community based order conditions in accordance with legislation and operating practice guidelines.
• Undertake direct interaction with offenders regarding the resolution of issues pertaining to reporting requirements and their ability to comply with order conditions.
• Understand and execute responsibilities in accordance with governance mechanisms to deliver compliance and support business improvement
• Conduct drug testing of offenders and maintain accurate statistics as required.
• Identify and respond appropriately to risks arising from offender management.
• Develop productive relationships with service providers and the community generally to enhance the community's regard for probation and parole services.
• Ensure the appropriate exchange of information with the Queensland Police Service and other government Agency's to optimise offender management consistent with the highest standards of community safety.
• Ensure the timely provision of service and advice to courts, boards and other agencies regarding offenders.
• Execute duties as an officer of the Court
• Ensure security, maintenance, accuracy, access and appropriateness of case notes and intervention reports for appropriate staff and approved internal and external authorities
• Efficient and effective time management and daily priority realignment supported by advanced computer skills, especially proficiency in MS Word, MS Excel, MS Powerpoint, and navigating web based computer applications with ease.
• Demonstrate skills in report writing and case noting to a professional standard expected for the audience of both internal and external stakeholders
• Ensure that professional conduct and behaviour is in accordance with the Queensland Public Service Code of Conduct.
• Promote and nurture a team culture that has good morale, values diversity with peers and all diversity target groups.

Applications to remain current for 12 months.