- $83,988 + Super + Salary Packaging Benefits
- Full Time Permanent Contract
- Location: Blacktown NSW 2148 & Mt Druitt NSW 2770
- Make a meaningful difference to the lives of Australians in need
Life at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more and .
Your OpportunityJoin our dedicated team in Blacktown as a Homelessness Outreach Prevention and Rapid Rehousing Service (HOPARRS)
Case Worker and play a vital role in providing compassionate welfare support to our clients. You will be making a meaningful difference in the lives of people single adults, families and some young people facing the challenges of homelessness, establishing, or sustaining tenancies, and related issues within our community.As a
Case Worker reporting to the Program Manager, you'll be responsible for delivering essential services, offering guidance, advocacy, and practical assistance to those in need. Your empathy and resourcefulness will be instrumental in empowering clients to navigate their circumstances and access the support they require to rebuild their lives.If you're committed to fostering positive change and ready to contribute to the well-being of individuals facing adversity, we invite you to apply and become a valued member of our team, dedicated to making a real difference in the lives of others.
Your key responsibilities will be to:- Monitor the transitional housing facilities to ensure that all aspects of property are maintained and address any areas that need attention.
- Provide or source relief support, referral and information to appropriate clients who do not require ongoing case management from the service.
- Conduct initial registrations for clients, including all necessary paperwork and application forms, and induct clients into the service including the property, facilities, financials, and regulations.
- Work with all client levels to create individualized support plans including referral to supplementary services as needed.
- Provide ongoing case management sessions with clients to review progression against individual plans regularly and provide informal counselling as required.
- Participate in rough sleeper patrols (6am start)
- Build a database of relevant information that can be given to clients relevant to their needs, i.e. Parenting courses and information, employment and training opportunities and information, financial counselling services and information etc.
- Assist clients in the process of transition out of our service into independence or other services
Requirements for SuccessWith a significant background in Homelessness, Social housing, Community Services sectors and/or working with families with complex challenges, you will be confident in your case management and assessment processes. Other requirements include:
- A Degree or Diploma in Social Welfare/Social Science or the related humanities would be desirable
- Ability to manage competing priorities and handle a range of tasks, including those which fall outside of case management, to provide the support required for clients within the service.
- Demonstrated capacity to work flexibly and in a solutions-focused way
- Excellent communication skills, both written and verbal with high level computer skills
- Awareness of Mission Australia and the services we provide, and alignment with our values
- Senior first Aid Certificate
- A current NSW driver license with no restrictions
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our cultureOur innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.We’re committed to the safety and wellbeing of each other and the people we serve.We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.Find out more about a .We encourage applications from people with disability and Indigenous Australians.If you have a disability and need support to submit your application, please email .
Your benefits- Rewarding work – every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via
) * Free external, confidential counselling and access to
- Volunteering opportunities
- Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
How to applyClick ‘Apply’ and send your application today!As a committed employer, we will respond to your application.Applications for this role are shortlisted as received and we are interviewing through the advertising period.
Apply quickly to be considered for this exciting, rewarding, and diverse role.
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