Case Worker-Opportunity Pathways - Tamworth

Use your exceptional people skills to provide high quality, professional assistance to people who reside in social housing look for employment.

Working for BEST:
As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements. We provide our valued employees with additional employee benefits including:

• Optional flexitime arrangements (full-time employees)
• Learning and development opportunities, including optional traineeship arrangements
• Anniversary Leave
• Birthday Leave
• Option to purchase additional leave
• Discounts on gift cards and other purchases
• Employee Wellbeing Program; and
• Employee Assistance Program

The Role:

The primary purpose of this role is to provide assistance to job seekers who are residing in Social Housing, preparing them to get a job, and keep it. This involves ensuring all contacts with job seekers/participants are job focused and paying attention to what they can do, not what they can’t do.
The Case Worker will provide intensive case management to a pool of eligible participants under the Opportunity Pathways - Social Impact Investment and Casework Support Program.
About BEST:

BEST Employment Ltd. is a regional based, not for profit Company limited by guarantee. We provide a range of services (contracted Government Services, Community Services and fee for service) over a massive geographic area with our Head Office based in Inverell, NSW. We have over 200 staff members working from 20 offices across North West NSW, Far West NSW and the Darling Downs area in QLD.
BEST is both well recognised and justifiably proud of its proven record and reputation as a high-performing and high quality service provider.
What are we looking for? Some who:

• Is self-motivated with a positive attitude.
• Target driven.
• Has exceptional people skills.
• Able to engage and work effectively with people from diverse backgrounds.
• Excellent time management skills with the ability to multi-task
• Proven conflict resolution skills and an ability to diffuse potential situations.

How to Apply:

Click "Apply Now" and follow the instructions uploading the following THREE items:

• Current resume - please include at least two (2) contactable work related referee's
• Cover letter - please give us a brief overview of your previous relevant experience and include how your skills are relevant to this role
• Selection Criteria Responses - The selection criteria for this position are outlined below. Please respond to each criteria individually (with headings) and provide relevant examples.

Essential Selection Criteria:

• Demonstrated achievement in meeting/exceeding targets
• Proven ability to engage, influence, persuade and motivate young people
• Ability to maintain accurate records
• Ability to manage time, set priorities and achieve outcomes within a performance driven environment
• Excellent communication skills both written and verbal
• Demonstrated cultural competency skills
• Ability to liaise, build relationships and work collaboratively with other service providers
• Demonstrated ability in the documentation of client records and maintaining client confidentiality.
• Current NSW driver’s license
• Be willing to obtain a Working With Children Check, Criminal History Check and NDIS Working Screening.

For further information or to have a confidential discussion regarding this opportunity with BEST, please contact:
Kerri-Anne Dettmann (Community Services Manager): 0459 874 193 or
Julie Sills (Human Resources Manager): 0457 411 235
Applications close Sunday, 7 April 2024